Account Manager – Hospital Data Services

IQVIA

Hospital Account Manager supporting recruitment for IQVIA's Hospital Data Exchange Program. Managing relationships with hospitals to deliver high-quality customer support and guidance.

Posted 5/20/2026full-timeWayne • Massachusetts, New Jersey, New York, North Carolina, Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $74,100 - $185,200 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

salesaccount managementcontract negotiationdata formattingtechnical file submissionsweb-based customer portalsMicrosoft Office SuiteSalesForcepresentation skillscustomer engagement

Soft Skills

strong written communicationstrong verbal communicationability to engage stakeholdersprofessional objection managementability to navigate organizational structurestimely supporttraining deliveryadaptability to time zonescollaborationcustomer service

Tools & Technologies

Microsoft TeamsIQVIA Customer PortalExcelPowerPointWordSalesForce

Certifications & Qualifications

Bachelor's degree

Industry Keywords

healthcarelife sciencesMedTechhospital participationIntegrated Delivery Networksdata exchangeeCPRstakeholder engagementhospital organizational structuresU.S. time zones

About the role

Key responsibilities & impact

Recruit short-term acute care hospitals and Integrated Delivery Networks (IDNs) to participate in the IQVIA Hospital Data Exchange Program at no cost to the hospital.
Present and educate hospital stakeholders on the value of the electronic Comparative Price Report (eCPR) and guide them through program participation requirements.
Leverage recruitment tools to identify and engage appropriate purchasing and materials management leaders.
Conduct outreach through written, phone, and virtual communications to secure hospital participation.
Deliver virtual presentations and training sessions via Microsoft Teams; occasional travel may be required with approval.
Provide timely support for technical inquiries related to FTP submissions, data formatting, and use of the IQVIA Customer Portal.
Serve as a trusted point of contact for participating hospitals by clearly explaining how data is collected, validated, and used.

Requirements

What you’ll need

4+ years of experience in sales or account management within the healthcare or life sciences industry.
Bachelor's degree or equivalent combination of education and professional experience required.
Familiarity with the MedTech industry or IQVIA product categorization is a plus but not required.
Proficiency working across Microsoft Office Suite is required (Excel, PowerPoint, Word).
Experience with SalesForce is preferred, but not required.
Comfort working with data, technical file submissions, and web-based customer portals.
Strong written and verbal communication skills with the ability to engage senior hospital stakeholders.
Experience in sales, account management, contract negotiation, or deal closure.
Ability to navigate complex hospital organizational structures and manage objections professionally.
Ability to support hospital partners across all U.S. time zones, including Pacific Time, and willingness to support outside standard Eastern Time business hours and/or limited weekend hours as needed.

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development opportunities