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JBT Marel

Field Service Supervisor

JBT Marel

Field Service Supervisor at JBT Marel responsible for managing teams and ensuring customer satisfaction. Overseeing technical service operations for food processing technology across North America.

Posted 7/1/2026full-timeMadera • California • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in supervising Field Service Teams and managing customer satisfaction initiatives while ensuring compliance with Safety KPIs and effective logistics management. Proficient in technical aspects of Madera/FTNON/FPT product lines and capable of leading larger projects and site assessments.

Highest-signal resume keywords
Field Service SupervisionTechnical Expertise in Madera/FTNON/FPTLogistics ManagementSafety KPI ManagementProject Leadership

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Field Service SupervisionTechnical Expertise in MaderaTechnical Expertise in FTNONTechnical Expertise in FPTSchedulingBillingSafety KPI ManagementTechnician Skills Matrix
Soft Skills
Customer Satisfaction ManagementTeam LeadershipContinuous Improvement
Industry Keywords
Field ServiceService ContractsLogisticsProcess Improvement

About the role

Key responsibilities & impact
  • Assist Sr. Service Manager in supervising Field Service Team
  • Support the service and installed base in North America
  • Serve as point of contact for service technicians and customers
  • Direct service personnel for calls and service contracts
  • Ensure best match of individual capabilities
  • Contribute to continuous improvement in processes and standards
  • Participate in logistics for travel and parts
  • Manage customer satisfaction initiatives

Requirements

What you’ll need
  • Skilled Field Service Supervisor
  • Experience in supervision of Field Service Team
  • Technical expertise in Madera/FTNON/FPT product lines
  • Ability to assist with logistics
  • Manage Safety KPI's and Technician Skills Matrix
  • Experience in scheduling and billing
  • Ability to lead larger projects and site assessments

Benefits

Comp & perks
  • Medical
  • Dental
  • Life insurance
  • Short-term and long-term disability
  • Family leave
  • Vision coverage
  • Matched 401(k) plan