Senior Lead Employee Relations Consultant

KeyBank

Senior Lead Employee Relations Consultant managing complex employment-related issues and providing guidance across Key's footprint. Requires deep knowledge of HR practices and employment law with significant experience in ER consultation.

Posted 6/26/2026full-timeBuffalo • New York • 🇺🇸 United StatesSenior💰 $71,000 - $125,000 per yearWebsite

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Hard Skills

Employee RelationsHuman Resources practiceslegal principlesdocumentation creationpolicy interpretationinvestigation processproblem analysis

Soft Skills

critical thinkinggood judgmentrelationship buildingadvisory skills

Industry Keywords

Human Resource experiencecomplex ER mattersemployment actions

About the role

Key responsibilities & impact

Manages a caseload of complex ER matters
Provide guidance and advice to clients by interpreting and applying policy
Creates documentation for investigations and employment actions
Identifies and escalates issues and/or trending as appropriate
Demonstrates critical thinking and good judgment throughout the investigation process
Interprets and applies Key’s policies to provide recommendations
Coordinates and develops solid working relationships with internal clients

Requirements

What you’ll need

High School Diploma or equivalent experience
Bachelor's Degree in related field or equivalent experience (Business Administration, Human Resources, Communications, Psychology, Sociology) preferred
5+ years Human Resource experience; Employee Relations consultation experience preferred
5+ years proven ability to analyze problems and situations
3+ years demonstrated knowledge of Human Resources practices and legal principles

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work arrangements
Professional development opportunities
Paid time off
Incentive compensation including production, commission, and/or discretionary incentives