AVP, RPS Relationship Management

Lincoln Financial

AVP providing leadership, direction, and expertise in managing complex client relationships at Lincoln Financial. Leading a team towards achieving retention and profitability objectives in retirement services.

Posted 6/12/2026full-timeRemote • Illinois • 🇺🇸 United StatesLead💰 $127,500 - $232,300 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

relationship managementretirement plans

Soft Skills

leadershipmentoringpresentation skillsinfluencingcollaborationcoachingperformance feedbackstrategic thinking

Industry Keywords

client relationship managementperformance goalsdepartmental performancetalent retentionstakeholder management

About the role

Key responsibilities & impact

Lead and mentor a high performing, tenured team of Relationship Managers
Ensure that top talent is hired and retained
Direct, establish and implement priorities, performance goals and objectives to ensure departmental results
Direct and evaluate departmental performance and take appropriate action to meet and/or exceed performance standards
Provides strategic leadership and direction to continually improve the capability and results, including strategically developing, maintaining, and executing complex and robust client relationship management programs/plans ensuring internal/external clients' overall service needs are satisfied & achieve the business, retention and profitability objectives

Requirements

What you’ll need

10+ Years’ experience in relationship management that directly aligns with responsibilities
3+ years of managerial, supervisory, and/or demonstrated leadership experience including influencing senior management/critical stakeholders experience
Proven strong working knowledge of retirement plans
Strong presentation skills with demonstrated ability to influence at all levels of management through clear, informed and logical discussions/presentations
Ability to successfully hire, retain, develop and coach staff via a culture of real-time performance feedback, with ability to build both technical and leadership skills
Proven track record of strong relationship management skills with internal clients (e.g. senior management, peers and colleagues); proven ability to develop creative and collaborative approaches
Strong ability to finds common ground and can gain collaboration among senior management, colleagues and peers; can influence outcomes without directing or commanding
4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's)
Ability to travel up to 40%

Benefits

Comp & perks

Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes
Leadership development and virtual training opportunities
PTO/parental leave
Competitive 401K and employee benefits
Free financial counseling, health coaching and employee assistance program
Tuition assistance program
Work arrangements that work for you
Effective productivity/technology tools and training