Senior QA Engineer

Miratech

Senior QA Engineer ensuring quality and reliability of IVR and web applications through comprehensive testing and validation. Collaborating with engineers and architects in an enterprise delivery environment.

Posted 5/22/2026full-timeRemote • 🇶🇦 QatarSeniorWebsite

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Hard Skills

test planningtest executiontest reportingtest case writingtest script writingQA methodologiesintegration testingSQLtest automationdefect triage

Soft Skills

strong communicationcollaborationleadershiprisk managementstakeholder reporting

Tools & Technologies

IVRWireMockCyara

Industry Keywords

contact centervoice applicationstesting processesquality metricsend-to-end testing

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Plan, execute, and report on testing activities for IVR and applications
Develop and maintain test plans, test cases, and test scripts based on design and requirement documents
Lead voice testing services, including IVR flows, prompts, integrations, and call scenarios
Balance testing resources across multiple concurrent releases
Track and report test progress, risks, and quality metrics to stakeholders
Lead test review meetings and coordinate defect triage with development teams
Identify opportunities for future test automation
Support integration testing across IVR, web applications, and backend services

Requirements

What you’ll need

Minimum 4 years of experience planning, executing, and reporting test efforts
Experience testing IVR and voice applications
Strong experience writing test cases and test scripts for applications
Solid understanding of QA methodologies, testing processes, and best practices
Experience with end-to-end and integration testing in contact center environments
Working knowledge of SQL for data validation and testing support
Strong communication skills and ability to collaborate across technical and non-technical teams
Nice to have: Familiarity with WireMock
Experience of working with Cyara

Benefits

Comp & perks

Culture of relentless performance : join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive pay and benefits : enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
ForeverRemote work culture : make the most of the flexibility that comes with remote work.
Growth mindset : reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global impact : collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming multicultural environment : be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social sustainability values : join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.