Senior Java IVR Application Developer

Miratech

Senior Java IVR Application Developer at Miratech focuses on developing and improving cloud-based IVR applications for voice/contact center systems. Collaborates with teams to ensure high-quality solutions.

Posted 7/3/2026full-timeRemote • 🇨🇦 CanadaSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in designing and developing IVR applications, integrating solutions with internal services, and enhancing customer experience through operational improvements. Proficient in Java EE, Spring Boot, and cloud platform engineering, with strong analytical and communication skills to effectively collaborate with diverse stakeholders.

Highest-signal resume keywords

Java EE ProficiencySpring Boot DevelopmentCloud Platform Engineering (AWS)IVR Application DevelopmentSQL Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software DevelopmentObject-Oriented Design (OOD)Object-Oriented Programming (OOP)Design PatternsTroubleshootingAnalytical Skills

Soft Skills

Effective CommunicationPresentation SkillsIndependent Work

Tools & Technologies

AWSIVR PlatformsVoice Contact Center Systems

Industry Keywords

IVR ApplicationsCall SteeringSpeech Standards (VoiceXML, SRGS, MRCP, CCXML)

Tech Stack

Tools & technologies

AWSCloudJavaSpringSpring BootSpringBootSQL

About the role

Key responsibilities & impact

Design, develop, and maintain IVR applications based on business and technical requirements
Integrate IVR solutions with key internal services
Monitor IVR systems and implement operational improvements to enhance customer experience
Troubleshoot and resolve issues within the voice contact center and IVR environments
Collaborate with project managers to ensure the timely and high-quality delivery of solutions
Work independently while supporting a regional business unit aligned with global objectives
Participate in forward-looking initiatives to improve call steering and IVR architecture
Communicate technical concepts clearly to both technical and non-technical stakeholders

Requirements

What you’ll need

7+ years of software development experience
Proficiency in Java EE and Spring Boot / Spring Core
Solid knowledge of Object-Oriented Design (OOD), Object-Oriented Programming (OOP), and design patterns
Hands-on experience with cloud platform engineering, preferably AWS
Experience working with SQL for application configuration and data-driven logic
Strong troubleshooting and analytical skills
Effective communication and presentation skills
Ability to work independently in a fast-paced, global environment
Nice to have: Hands-on experience developing IVR applications
Nice to have: Understanding of IVR platforms and voice contact center systems
Nice to have: Experience with speech standards (VoiceXML, SRGS, MRCP, CCXML)

Benefits

Comp & perks

Culture of relentless performance : join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive pay and benefits : enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
ForeverRemote work culture : make the most of the flexibility that comes with remote work.
Growth mindset : reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global impact : collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming multicultural environment : be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social sustainability values : join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.