Principal Architect – Digital, CX Modernization

Miratech

Principal Architect leading digital transformation initiatives at Miratech, a global IT services company. Collaborate with teams to design and implement technology solutions for client success.

Posted 7/9/2026full-timeRemote • New York • 🇺🇸 United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading digital transformation initiatives, focusing on migrating legacy systems to cloud-native architectures while mentoring junior architects and collaborating with cross-functional teams to deliver cohesive technology solutions.

Highest-signal resume keywords

Cloud-Native Architecture MigrationAPI-First Architecture PrinciplesMicroservices PatternsAWS Cloud Platform ExperienceEnterprise Service Bus (ESB) Platforms

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Digital Transformation LeadershipLegacy System ModernizationEvent-Driven SystemsDistributed SystemsTechnology Best Practices

Soft Skills

MentoringCollaborationThought Leadership

Tools & Technologies

AWSAzureGCPContact Center TechnologiesCustomer Engagement Software

Certifications & Qualifications

Cloud CertificationTOGAF Certification

Industry Keywords

TelecomContact CenterCustomer Experience (CX)Large-Scale Enterprise Environments

Tech Stack

Tools & technologies

AWSAzureCloudDistributed SystemsGoogle Cloud PlatformMicroservices

About the role

Key responsibilities & impact

Provide architecture leadership to digital transformation initiatives across our clients.
Collaborate with cross-functional teams to develop and enhance technology solutions.
Lead modernization efforts from legacy systems to cloud-native architectures.
Design and implement API-first and microservices-based solutions.
Mentor junior architects and provide thought leadership in technology best practices.

Requirements

What you’ll need

7+ years of experience within Telecom, Contact Center, Customer Experience (CX), or related large-scale enterprise environments.
Strong background in successfully migrating legacy systems to modern, cloud-native architectures.
Deep Technical Mastery in: API-first architecture principles, Microservices patterns, Event-driven and distributed systems.
Hands-on experience with cloud platforms (AWS preferred, Azure, or GCP). A cloud certification is highly desirable.
Familiarity with modern frontend and user experience (UX) frameworks to ensure cohesive end-to-end solutions.
Nice to Have TOGAF or equivalent architecture certification.
Hands-on experience with Enterprise Service Bus (ESB) platforms.
Deep familiarity with contact center technologies and customer engagement software.

Benefits

Comp & perks

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
Growth Mindset : reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.