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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in application modernization strategies, focusing on API-first, microservices, and event-driven architectures. Proven ability to mentor teams, establish architecture standards, and lead integration initiatives in large-scale enterprise environments.
Highest-signal resume keywords
API-First Architecture PrinciplesMicroservices PatternsEvent-Driven SystemsCloud Platforms (AWS, Azure, GCP)Enterprise Service Bus (ESB)
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Application ModernizationMigration StrategiesRisk AssessmentsArchitecture DesignCloud-Native Architectures
Soft Skills
CollaborationPresentation SkillsNegotiation
Tools & Technologies
Enterprise Service Bus (ESB)Customer Engagement SoftwareFrontend Frameworks
Certifications & Qualifications
Cloud CertificationTOGAF or Equivalent Architecture Certification
Industry Keywords
TelecomContact CenterCustomer Experience (CX)Large-Scale Enterprise
Tech Stack
Tools & technologiesAWSAzureCloudDistributed SystemsGoogle Cloud PlatformMicroservices
About the role
Key responsibilities & impact- Define and execute application modernization strategies for legacy platforms and user experiences.
- Design and promote API-first, microservices-first, and event-driven architectures.
- Provide architectural direction and mentorship to Team Leads and engineering squads.
- Evaluate existing systems to build migration strategies, risk assessments, and target architectures.
- Collaborate with clients and business leaders; confidently present proposals and negotiate technical approaches with challenging stakeholders.
- Establish and promote enterprise-wide architecture standards, best practices, and governance processes.
- Support integration initiatives involving legacy ESBs and modern integration platforms.
Requirements
What you’ll need- 7+ years of experience within Telecom, Contact Center, Customer Experience (CX), or related large-scale enterprise environments.
- Strong background in successfully migrating legacy systems to modern, cloud-native architectures.
- Deep Technical Mastery in: API-first architecture principles
- Microservices patterns
- Event-driven and distributed systems
- Hands-on experience with cloud platforms (AWS preferred, Azure, or GCP). A cloud certification is highly desirable.
- Familiarity with modern frontend and user experience (UX) frameworks to ensure cohesive end-to-end solutions.
- Nice to Have TOGAF or equivalent architecture certification.
- Hands-on experience with Enterprise Service Bus (ESB) platforms.
- Deep familiarity with contact center technologies and customer engagement software.
Benefits
Comp & perks- Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
- Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
- Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
- Growth Mindset : reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
- Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
- Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
- Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
