NatWest Group

Customer Support

• Support customers over the phone with investment servicing needs
• Assist with complex investment-related queries
• Build trusted relationships with customers
• Maintain accurate customer records
• Resolve queries efficiently

Customer Service, Premier Banking Officer

Financial Planning and Analysis

• provide high quality financial support, guidance, challenge and insight for the executive and senior management
• influencing business decisions
• working with financial control and treasury teams
• supporting senior executives with the financial management
• liaising with finance subject matter experts
• reviewing, challenging, and influencing all investment decisions
• driving changes to the operating model
• providing leadership to a small team

Finance Business Partner

Analyst

• Deliver a production management, infrastructure and application support service for relevant platforms, activities and processes across the domain
• Support the delivery of application management, application support and the building of environments for systems
• Ensure all deployments into production environments meet the appropriate quality standards
• Collaborate with product development and feature teams to understand the upcoming product
• Identify areas for service improvement by analysing and diagnosing re-occurring platform and service incidents
• Build a culture of continuous improvement to reinforce the robustness of the domain, with a focus on automation, scalability, continuous integration and continuous delivery

Production Analyst

Robotics

• Working in a permanent feature team, you’ll be developing knowledge of aspects of the associated platform across the disciplines of business, applications, data and infrastructure.
• You’ll also be liaising with principal engineers, architects in the domain and other key stakeholders to understand how the platform works and how it supports business objectives.
• Applying Agile methods to the development of software on the backlog.
• Producing resilient and long-lived software and acting flexibly to cope with future needs.
• Delivering intentional architecture and formulating emergent design through innovative ideas, experimentation and prototyping.
• Designing and developing software with a focus on the automation of build, test and deployment activities, using executable patterns.

RPA Software Engineer – VP

Research Engineer

• Engineering and maintaining innovative, customer centric, high performance, secure and robust solutions
• Working within a feature team to engineer software, scripts and tools
• Producing complex and critical software rapidly and of high quality which adds value to the business
• Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning
• Collaborating to optimise software engineering capability
• Designing, producing, testing and implementing working software solutions
• Working across the life cycle, from requirements analysis and design through coding to testing, deployment and operations

Software Engineer, Research Engineer

Risk

• Supporting management in identifying and assessing material risks
• Driving the development and delivery of remedial action plans
• Supporting a culture of proactive and pre-emptive risk management
• Transforming risk reporting and management information into actionable insights

Business Risk Insights Lead

• Supporting the oversight operating model on the alternative fund strategy
• Ensuring appropriateness of depositary alternative fund oversight requirements
• Engaging with clients and participating in internal projects
• Undertaking reviews of complex alternative funds structure
• Completing safekeeping, cash flow monitoring and oversight requirements
• Monitoring key performance indicators for clients
• Providing technical support, coaching, and development
• Identifying key controls and process gaps

Depositary Services Analyst

iOS Engineer

• working in a permanent feature team, developing knowledge of aspects of the associated platform across business, applications, data and infrastructure
• liaising with principal engineers, architects in the domain and other key stakeholders to understand how the platform works and how it supports business objectives
• applying Agile methods to the development of software on the backlog
• producing resilient and long-lived software and acting flexibly to cope with future needs
• delivering intentional architecture and formulating emergent design through innovative ideas, experimentation and prototyping
• designing and developing software with a focus on the automation of build, test and deployment activities, using executable patterns

Lead iOS Engineer

Vice President

• Provide direction and leadership on all quality matters
• Ensure well-designed work packages get through quality testing
• Produce comprehensive quality strategies and detailed test plans
• Undertake end-to-end test management including planning, risk, issue, and dependency management
• Work in conjunction with quality automation specialists
• Execute tests on a continuous basis triggered automatically by change events
• Understand customer-centric designs and drive quality of solutions
• Detect and prioritize defects based on impact and resolve them timely

Quality Manager, VP

Technical Account Manager

• Own Delivery engagement from ‘Initiation’ through ‘Launch’ to ‘Run’ of financial products
• Own the technical relationship with clients, advising them on product capabilities and best practices for product success
• Drive end-to-end project delivery for client implementations - building and managing delivery plans, tracking milestones, risks, and dependencies across client, Boxed, and NatWest estates
• Collaborate closely with internal Delivery Management, Product, Engineering, Operations, Risk/Compliance, and supporting teams to resolve issues and unblock progress
• Translate business needs into technical requirements - leading on technical design discussions with clients, understanding their proposition, and mapping requirements to our APIs and services
• Partner with Product and Engineering to influence the future roadmap based on client needs
• Set up and running governance frameworks, including regular status updates, steering committees, and escalation pathways - ensuring delivery against client expectations
• Own and manage the standardised delivery and performance client reporting, alongside providing regular reporting to internal stakeholders

Financial Crime

• Lead a team within Economic Crime Risk Management
• Provides data-led oversight and insight into financial crime risks
• Lead the adoption of data and AI for risk oversight
• Lead core deliverables including risk reporting and briefings
• Build relationships across Risk and the wider business
• Lead coaching and development of a high-performing team
• Support MLRO accountabilities and regulatory engagement
• Drive improvements in financial crime management information and analytics

Financial Crime Lead

Full-stack Engineer

• Building and maintaining services for engineering squads
• Engaging with stakeholders and prioritising tasks
• Collaborating with squads to solve problems
• Providing in-hours support for engineers

Senior Software Engineer – Developer Productivity

AI Engineer

• Design and engineer software with customer experience as a primary objective
• Guide multiple teams and shape long-term strategy
• Ensure scalable and secure cloud-native solutions
• Collaborate with feature teams for delivery of bank platforms and applications

Principal Engineer – AI Platforms, Director

Platform Engineer

• Take ownership of our data ecosystem as a Data Platform Engineering Manager
• Lead, mentor and grow a high-performing team of data engineers
• Define the strategic vision and technical roadmap for our data platform
• Critically evaluate architectural proposals and technical designs
• Champion engineering excellence by embedding best practices
• Collaborate with Product, Architecture, Analytics, Operations and Security teams
• Drive projects from inception to delivery
• Engage with clients and vendors on integration patterns

Data Platform Engineering Manager

• Engineer and maintain innovative, customer-centric, high-performance, secure, and robust solutions
• Produce complex and critical software rapidly and with high quality that adds value to the business
• Work in permanent teams with responsibility for the full life cycle, from initial development to maintenance and decommissioning
• Collaborate to optimize software engineering capability
• Design, produce, test, and implement working code
• Work across the life cycle, from requirements analysis and design through coding to testing, deployment, and operations