Ness Digital Engineering

Artificial Intelligence

• Operate and support our client's AI platform in production
• Administer its components, monitor health and usage
• Measure KPIs and empower business users to deploy their own self-service AI deliverables
• Administer the live AI platform components: AI agents, Models Gateway, RAG services
• Manage day-to-day operational tasks: user and access administration, configuration changes
• Monitor platform health, availability, and performance
• Act as first-line and second-line support for AI platform issues
• Own the incident and ticket lifecycle
• Define, measure, and report KPIs that show platform value
• Help business users publish and deploy their own self-service AI deliverables
• Provide hands-on onboarding, guidance, and office hours
• Operate the platform in line with security and governance policies
• Work closely with the Development and DevOps teams as the operational voice of the platform

IT AI Operations Engineer

Backend Engineer

• Serve as a hands-on senior programmer with expertise in analysis, architecture, development, and debugging
• Proficiency in developing UI with React, Angular
• Proficiency in developing microservices using Spring Boot and API design with REST
• Proficiency in Oracle, Postgres
• Experience in supporting production environments.
• Expertise in building applications with serverless frameworks and container management tools
• Strong experience with AWS
• Familiarity with Python
• Experience with continuous integration and deployment tools such as ADO and Jenkins
• Proficient in JSON and XML Java libraries, Linux scripting, and Unix shell scripting
• Experience with test tools such as Jmeter, Postman, and the ability to create JUnit test cases, performance testing, and load testing
• Take ownership of tasks from inception to completion, including understanding requirements, technical specifications, design, architecture, implementation, unit testing, and code management
• Ensure adherence to enterprise standards and promote best practices aligned with organizational guidelines
• Drive and execute complex technical requirements
• Be a self-motivated individual who excels in both independent work and team collaboration
• Demonstrate strong written and verbal communication skills

Lead Software Engineer – Java Full Stack, React JS

Salesforce Developer

• Develop, test, and deploy Salesforce solutions, primarily supporting Service Cloud features such as Console, Case Management, Omnichannel, Knowledge, and CTI integrations.
• Write and maintain Apex classes, triggers, and Lightning Web Components (LWC) to support business requirements.
• Assist in developing Salesforce integrations with external systems using REST/SOAP APIs, Platform Events, or other integration tools.
• Build and maintain Salesforce configuration including custom objects, fields, validation rules, flows, and permissions.
• Collaborate with Business Analysts, QA engineers, and senior developers to translate business requirements into technical solutions.
• Participate in code reviews and follow established Salesforce development best practices and coding standards.
• Support release management and deployment activities using CI/CD or deployment tools.
• Troubleshoot and resolve platform issues, bugs, and defects during development and testing phases.
• Participate in Agile ceremonies including sprint planning, stand-ups, and retrospectives.

Salesforce Developer, L2

Salesforce Analyst

• Lead requirements gathering sessions with investment teams, portfolio operations, finance, and cross-functional business stakeholders
• Translate business needs into detailed user stories, acceptance criteria, and functional specifications using tools like JIRA
• Document As-Is and To-Be process flows, data models, and system touchpoints using Confluence or similar documentation platforms
• Maintain and groom the product backlog, ensuring alignment with business priorities and overall roadmap
• Conduct impact assessments and feasibility studies for new features and enhancements
• Recommend scalable Salesforce solutions leveraging Sales Cloud, Service Cloud, Experience Cloud, Flows, Approval Processes, and platform automation features
• Ensure solutions adhere to Salesforce best practices, platform governance, and architectural guidelines
• Support developers and architects by clarifying requirements and validating solution designs
• Work closely with technical teams through the development lifecycle, ensuring requirements are correctly implemented
• Develop UAT plans, create test scenarios, coordinate UAT cycles with business users, and track issues to closure
• Manage release readiness tasks, ensuring deployment documentation is complete and stakeholders are trained
• Conduct end-user training sessions, create training materials, and support onboarding for internal users and portfolio company teams
• Support data mapping, data harmonization, migration activities, and validation
• Define meaningful dashboards and reporting requirements for pipeline visibility, portfolio monitoring, and operational insights
• Act as the bridge between business users and the Salesforce technical team
• Facilitate cross-functional alignment, ensuring prioritization and dependencies are clearly understood
• Provide transparent communication on progress, risks, and changes
• Contribute to sprint ceremonies (refinement, planning, demo, retro) in agile delivery environments

Salesforce Business Analyst

Full-stack Engineer

• Deliver business value through application development and enhancements.
• Guide the development team through the design, development, and unit testing process.
• Interface with database development team, infrastructure, web developers, and other teams as needed.
• Interface and communicate effectively with business partners.
• Evaluate, assess, plan, and guide technical direction and architecture decisions.
• Demonstrate a strong sense of ownership and responsibility with assignments.
• This includes gathering and understanding requirements, technical specifications, design, architecture, implementation, unit testing, builds/deployments, and code management.
• Collaborate with onsite and offsite team members effectively.
• Should independently drive and execute complex technical requirements.
• Be an enthusiastic mentor to the development team.
• Be a self-starter who is also an excellent team player.

Lead Software Developer

QA Engineer

• Test planning and execution: create, enhance and maintain effective and automated test scenarios, ensuring adequate depth and breadth of test coverage
• Carry out exploratory manual testing (e.g. smoke testing, regression testing for both functional and non-functional features of the application)
• Understand the requirements from technical and business specifications
• Actively support agile development methods and best practices
• Use Jira to track defects and tasks
• Take part in meetings, provide estimates, assist in presenting issues and solutions
• Collaborate with other development team members in the planning and analysis phases of user stories during scrum sprints, and with the QA team in areas such as training and assistance
• Support the business test team in UAT

Senior QA Engineer, .Net – Selenium

• responsible for building and enhancing the automation framework
• designing and executing step definitions and feature files in accordance with the requirements
• continuously contribute to the overall test strategy with ideas of tools and technologies
• highly involved in team participation, working closely with your Scrum team to complete sprint work in the given timeframe
• carry out exploratory manual testing (e.g. smoke testing, regression testing for both functional and non-functional features of the application)
• understand the requirements from technical and business specifications
• actively support agile development methods and best practices
• use Jira to track defects and tasks
• take part in meetings, provide estimates, assist in presenting issues and solutions
• collaborate with other development team members in the planning and analysis phases of user stories during scrum sprints
• support the business test team in UAT.

Mid QA Engineer – .Net, Selenium

Network Engineer

• Support and manage network requirements for the transition of local data centers to Azure cloud (international data center migration project)
• Coordinate and execute network-related tasks within an international infrastructure team
• Implement automation initiatives in network operations via IaC and API
• Ensure proper documentation and standardization of network configurations
• Development of secure cloud networking and firewall policies
• Troubleshooting and issue resolution with other experts within 3rd level support

Senior Network Engineer

Business Intelligence Developer

• Analyze existing dashboards, reports, and BI solutions to identify gaps, improvement opportunities, and optimization areas.
• Gather and understand business and reporting requirements from stakeholders across departments.
• Design, develop, and maintain interactive Power BI dashboards, reports, and visualizations.
• Create and optimize data models, DAX calculations, KPIs, and measures.
• Develop reusable datasets and reporting frameworks for scalable analytics solutions.
• Integrate data from multiple sources including SQL databases, APIs, Excel, cloud platforms, and enterprise systems.
• Ensure data accuracy, consistency, and report performance optimization.
• Implement row-level security (RLS), governance, and best practices in Power BI environments.
• Collaborate with business users, data engineers, analysts, and project teams to deliver reporting solutions.
• Troubleshoot issues related to dashboards, data refreshes, and performance bottlenecks.
• Prepare technical documentation, user guides, and provide end-user support/training when required.
• Stay updated with the latest Power BI features, visualization techniques, and BI best practices.