Notion

Payroll

• Own accurate, on-time EMEA payrolls and provide operational coverage for APAC
• Prepare and reconcile the monthly EMEA and APAC payrolls using the HCM system and local payroll vendors across all regions
• Liaise in local time zone with the payroll support team to ensure the accuracy, compliance, and timely processing of payroll
• Collaborate closely with cross functional teams (People Ops, Benefits, and Accounting) and external payroll partners to identify and improve payroll workflows
• Provide excellent employee experience as the first point of contact for all EMEA and APAC payroll inquiries
• Process accurately and timely submission of all one-time payments (bonus, commissions, or severances), leave of absence amounts, fringe benefits, BIK, Bike to Work, and pension contributions
• Work closely with the International Corporate Accounting team to ensure payroll net pay, taxes, and pension payments are processed timely with the local bank and/or vendor
• Reconcile and prepare month end EMEA/APAC payroll journal entries produced by payroll vendors
• Assist with the preparation of payroll related month end balance sheet reconciliations
• Generate and analyze payroll reports using existing systems and data
• Serve as additional support to the APAC Payroll Analyst
• Complete ad-hoc tasks and other duties as assigned

International Payroll Analyst

Customer Support

• Own end-to-end CX enablement for a business vertical
• Develop and maintain training and knowledge content
• Build and evolve onboarding processes
• Lead launch readiness for product launches
• Measure impact and iterate on training outcomes

Technical Enablement Manager, Customer Experience

Architect

• Own end-to-end CX knowledge as a system
• Make it dramatically faster for CX teams to retrieve trustworthy, up-to-date knowledge
• Design and evolve information architecture (IA)
• Set quality standards and governance
• Maintain accuracy and freshness at scale
• Build modular, reusable knowledge
• Supervise content agents and KB automation
• Partner cross-functionally for support readiness

CX Knowledge Architect

• Own the execution of the customer support strategy to ensure an exceptional customer experience at-scale.
• Identify and implement operating frameworks to streamline customer support operations.
• Refine and track key performance metrics to measure effectiveness.
• Build a robust forecasting and analytics process to determine trends.
• Help project manage enhancements/changes to the tech stack for CX.
• Influence decision making and problem solving across projects and teams.
• Continuously automate and scale our customer journey.

Customer Experience Strategy – Operations Lead

Data Scientist

• Own recruiting analytics end-to-end
• Build headcount + velocity models
• Make talent data decision-grade
• Bring signal to pipeline leadership reviews
• Improve the recruiting system
• Use AI as leverage in your first 90 days

People Analytics Lead – Recruiting

Account Manager

• Own and scale Sales Partner ecosystem in North America
• Grow partner-sourced and partner-influenced revenue
• Build and execute go-to-market programs and demand generation activities
• Align partner activity directly to North America sales team's pipeline
• Optimize operational foundations
• Identify and qualify inbound partnership opportunities
• Collaborate with Notion's global and regional partner teams
• Serve as the voice of the partner internally
• Shape the future of channel at Notion

Sales Partner Manager

Security Engineer

• Modernize and migrate authentication across Notion’s product surfaces
• Build and operate Notion’s AI safety guardrail stack
• Advance our authorization platform direction
• Own one P0 security program end-to-end by day 90
• Raise the bar on security engineering craft by end of year 1

Software Engineer, Security

• Design and maintain high-signal detections across cloud, identity, endpoints, and SaaS environments.
• Build and improve the detection platform, including rule lifecycle management, tuning, measurement, and rollout safety.
• Develop tooling and automation that accelerate triage, enrichment, investigation, and detection authoring, including LLM-based workflows where useful.
• Translate threat intelligence and adversary TTPs into durable detections, telemetry requirements, and response improvements.
• Participate in investigations, incident response, and postmortems that drive long-term security improvements.
• Define and track key metrics such as coverage, MTTD, and alert quality to guide investment decisions.
• Participate in a shared on-call rotation for incident response.

Security Engineer – Detection and Response

• Protect workforce and corporate environment
• Own and evolve security controls
• Partner with IT and Infrastructure teams
• Design systems and automation

Security Engineer, Corporate Security

Operations

• Design the operational engine behind Notion Community. Build the systems, workflows, tooling, and infrastructure that allow global community programs to scale with consistency, clarity, and care.
• Make Notion the single source of truth for Community operations (databases, automations, dashboards, templates, and documentation) so teams execute with clean handoffs and shared visibility.
• Own the operational experience behind programs—onboarding, member support, reimbursements, swag logistics, vendor coordination, and event operations—so it’s reliable and thoughtful across regions.
• Define how we measure impact: operational standards, data hygiene, reporting cadences, and insights that turn community activity into decisions.
• Increase scale and effectiveness through integrations, automations, and AI-enabled workflows that reduce manual overhead and let program teams focus on relationships and builder value.

Community Operations

People Operations

• Build the insights engine
• Run the HR operations engine
• Tell the story in data
• Prototype AI-assisted workflows
• Build and own our Notion workspace

People Analytics & Operations, University Hire – Rotational Program

Product Designer

• Design product concepts that balance vision, craft, speed, and business potential.
• Craft every detail of new product features, from idea to UX to pixel-perfect execution.
• Run projects end to end with engineers to drive your vision.

Customer Success Manager

• Drive growth, adoption, retention, and expansion for a product people love that solves real problems
• Help customers achieve real results through AI-powered workflows
• Own renewal execution grounded in proven value and outcomes
• Help build the foundations of Customer Success at Notion
• Meaningfully shape our future product
• Elevate your skills as we tackle our most impactful challenges

Enterprise Customer Success Manager

• Manage a large portfolio of customers in AMER.
• Onboard and expand our customer base through tailored Notion consultations, trainings, and assistant programs.
• Design and run at-scale outreach campaigns to key points of contact in order to assist with Notion adoption.
• Work cross functionally with sales partners to ensure strong adoption of Notion.
• Serve as our in-house product ambassador to help customers maximize ROI from Notion.
• Identify and target strategic customers to engage with in order to drive up monthly active users and seat expansion.
• Proactively identify customers who aren’t maximizing their opportunity with Notion and create action plans to help them achieve success.
• Inform and influence our overall growth strategy.

Scaled Customer Success Manager

• Own U.S. international tax provision calculations under ASC 740, including GILTI, FDDEI, BEAT, Subpart F, FTC, and related international components of quarterly and annual reporting
• Lead preparation and review of U.S. international compliance/information reporting (e.g., Forms 5471, 8858, 1118, 8991-8993)
• Manage the global filing calendar and audits to ensure timely and accurate filing
• Drive U.S. international tax planning & structuring initiatives for cross-border operations, expansions into new jurisdictions, M&A, and OECD Pillar Two readiness
• Oversee global transfer pricing policies and required documentation
• Identify, evaluate, and advise management on the international income tax consequences of legislative developments, including computational analysis
• Maintain and enhance tax models and processes for provision, forecasting, and compliance
• Serve as technical lead for audits/inquiries and special projects, including drafting/reviewing memos
• Own withholding tax processes for cross-border payments/transactions
• Identify opportunities to automate and scale tax processes