Regulatory Operations Analyst

OpenAI

Regulatory Operations Analyst at OpenAI responsible for managing compliance support workflows and resolving regulatory issues. Collaborating with teams to ensure legal integrity and regulatory excellence.

Posted 6/30/2026full-timeDublin • 🇮🇪 IrelandSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in regulatory compliance, legal operations, and trust & safety within a global tech environment, with a strong focus on operational governance and risk evaluation. Proficient in collaborating with cross-functional teams to implement effective workflows and manage sensitive incidents.

Highest-signal resume keywords

Regulatory ComplianceLegal OperationsTrust & SafetyRisk EvaluationGDPR Familiarity

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Regulatory FrameworksRisk EvaluationIncident ManagementOperational GovernanceAudit ExperienceVendor OperationsCompliance WorkflowsData AnalysisDocumentation ManagementEscalation Procedures

Soft Skills

Effective CommunicationEmpathyAdaptabilityOwnershipIntegrity

Tools & Technologies

Internal ToolsCase Management SystemsKnowledge Management SystemsEscalation Decision TreesPlaybooks

Industry Keywords

GDPRCCPADMCAEU AI ActDSA/OSATrust & SafetyLegal ComplianceAudit StandardsOperational HealthFraud Prevention

About the role

Key responsibilities & impact

Handle and resolve complex user issues involving:
Trust & Safety incidents
Regulatory, audit, or compliance inquiries and complaints
Intellectual property matters (e.g., copyright takedowns, ownership disputes)
AI governance and regulatory frameworks (e.g., EU AI Act, DSA/OSA).
Perform risk evaluations and investigations using internal tools, documentation, and third-party data.
Act as incident manager for highly sensitive reviews requiring nuanced interpretation of legal and regulatory standards.
Interface directly with Legal, Privacy, Product, and Support teams to coordinate escalations and resolution paths.
Partner with Legal, Privacy, Policy, and Ops to implement world-class operational workflows for compliance and risk.
Build and maintain tooling, escalation decision trees, playbooks, and knowledge articles.
Contribute to vendor training and governance models, especially during transitions and ramp-up phases.
Lead or participate in cross-functional initiatives that strengthen our regulatory, fraud, and legal infrastructure.
Monitor operational health via case quality audits, SLA tracking, escalation accuracy, and data.

Requirements

What you’ll need

8+ years of experience in legal operations, regulatory compliance, or trust & safety especially in a global or high-growth tech environment.
Deeply familiar with regulatory frameworks such as GDPR, CCPA, DMCA, EU AI Act, DSA/OSA.
Experience working with in-house counsel, DPOs, or external regulators on audits or escalations.
Understanding of tiered support structures and experience with vendor operations at scale.
Structured, systems-first mindset to operational governance and risk evaluation.
Clear, empathetic, and effective communication, especially in writing responses to sensitive issues.
Ability to operate well in ambiguity and manage multiple priorities simultaneously with speed and precision.
Thrive in high-autonomy environments and hold a high bar for ownership and integrity.

Benefits

Comp & perks

Competitive annual salary
Generous equity package
Benefits (medical, dental, and vision insurance for you and your family)
Relocation assistance (if needed)
Hybrid work model (3 days per week in office)