PAR Technology

Project Manager

• Support the successful implementation of hardware and software solutions across multiple Quick Serve and Fast Casual restaurant and retail locations globally
• Partner closely with Project Managers to coordinate project activities, track readiness and deliverables, communicate status updates, and ensure projects move forward on time and within scope
• Collaborate with internal teams, customers, vendors, and subcontractors to manage multiple concurrent implementations, resolve issues, and support a high-quality customer experience

Project Administrator

Support Engineer

• Work collaboratively with Senior Analysts, Team Leads, and Management who will provide oversight and guidance for day-to-day duties
• Receive and respond to support requests (calls and emails) from restaurant managers experiencing challenges utilizing PAR OPS in their day-to-day operations
• Diagnose, troubleshoot, and escalate issues to Concierge Services and Level 2 Support analysts as needed
• Create, manage, and prioritize support requests through our ticket tracking software, Service Cloud
• Contribute articles to internal knowledge base and upload relevant information to internal SharePoint page to keep all tracking systems up to date
• Utilize a variety of programs to complete job functions including Data Central, Microsoft Office (OneNote, Teams, SharePoint, Outlook, etc.), RightAnswers, and Service Cloud
• Address technical issues by analyzing root causes, making informed decisions to resolve challenges often under time constraints

Support Analyst, Level 1

Data Engineer

• Work with large data sets and implement sophisticated data pipelines with both structured and semi-structured data
• Collaborate with stakeholders to design scalable solutions
• Manage and optimize our internal data pipeline that supports marketing, customer success and data science
• Focus on ingesting, storing, processing, and analyzing large datasets
• Be a technical leader of PAR’s big data platform that supports AI and BI products
• Work with infra and operations teams to monitor and optimize existing infrastructure
• Develop and implement pipelines that extract, transform, and load data into information products that help the organization reach its strategic goals
• Help define data governance policies and support data-versioning processes
• Occasional business trips are required
• Leverage AI tools to streamline data pipeline development, generate data insights, and automate reporting to accelerate engineering productivity and decision-making

Senior Data Engineer

Ecommerce

• Maintain and update PAR's Shopify Plus storefronts — adding new products, updating listings, and keeping content current
• Support the ongoing modernization of existing storefronts, including UI improvements and experience audits
• Create and update storefront assets — banners, product imagery, and page layouts using Canva and similar tools
• Serve as the primary point of contact for franchisee operators and internal teams on storefront access, login issues, and purchasing questions
• Troubleshoot issues on behalf of franchisees — diagnosing why something isn't working on their end and coordinating with IT or platform support to resolve it
• Manage user access and account setup for enterprise customer groups
• Translate unique operator or operational needs into practical storefront solutions
• Act as the connective tissue between what franchisees need, what operations requires, and what IT can build

eCommerce Marketing Specialist

Product Marketing

• Develop and maintain messaging frameworks for PAR’s hardware portfolio that connect product capabilities to operator outcomes (uptime, throughput, labor efficiency, total cost of ownership).
• Translate technical specifications into operator value across enterprise and mid-market segments.
• Build a library of hardware messaging assets: product pages, datasheets, comparison guides, and integrated platform narratives.
• Own the messaging and positioning for PAR’s repair services portfolio. Connect service-level commitments to operator impact (downtime reduction, throughput protection, cost control).
• Identify competitive positioning opportunities against alternative service providers and OEM-direct offerings.
• Partner with the growth team to build full campaigns that expand the services TAM, including emails, landing pages, PPC programs, and Gong cadences.
• Align launch and campaign strategy with Product and Sales for new service tiers or coverage expansions.
• Produce sales collateral including one-pagers, battlecards, and objection-handling guides for hardware and services.
• Develop talk tracks that connect service capabilities to operator risk reduction and total cost of ownership.
• Partner with Sales leadership to identify gaps in field readiness and close them with targeted enablement.
• Train the FAST and FAM teams on what services is, how we position ourselves, and how we sell today.
• Support pricing and packaging conversations with positioning clarity and competitive context.
• Lead product marketing for PAR’s ISV partner relationships. Position integrations as operator value drivers, not technical footnotes.
• Develop co-sell messaging and joint narratives that articulate combined value for shared operator prospects.
• Create partner-facing and market-facing content that positions PAR integrations as part of an open, scalable operator platform.
• Collaborate with ISV partners on launch coordination, solution briefs, and field-ready collateral.
• Provide product marketing support to international markets on an as-needed basis. Ensure regional teams have access to accurate messaging and positioning assets that reflect PAR’s core platform narrative.
• Serve as a resource for regional or international teams requiring messaging guidance, asset adaptation, or product clarity.
• Support international launches or initiatives where product marketing input is required.
• Run win/loss analysis for hardware and services deals. Build battlecards and surface competitive signals from the field.
• Maintain a clear point of view on how PAR hardware and services compare to OEM-direct offerings, third-party MSPs, and alternative POS vendors.

Project Administrator

Support Analyst, Level 1

Support Analyst, Level 1

Senior Data Engineer

eCommerce Marketing Specialist

Product Marketing Manager – Hardware