Director of Operational Excellence – AI Transformation

Pfizer

Director of Operational Excellence at Pfizer leading AI transformation and Continuous Improvement initiatives across supply chains and operations. Engaging in design and deployment of AI-driven solutions.

Posted 6/30/2026full-timeNew York City • New York • 🇺🇸 United StatesLead💰 $176,600 - $294,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading the design and deployment of AI agents and workflow automations, with a strong focus on continuous improvement and operational excellence. Proficient in applying analytics and personal productivity AI tools to enhance business processes and support external supply operations.

Highest-signal resume keywords

Lean Six Sigma Black Belt CertificationAI Tools Proficiency (Microsoft Copilot, Power Automate)Continuous Improvement ExperienceManufacturing and Supply Chain ExperienceCoaching and Leadership in Operational Excellence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

AnalyticsContinuous ImprovementWorkflow AutomationOperational ExcellenceProcess Improvement

Soft Skills

CoachingCommunicationCollaboration

Tools & Technologies

Microsoft CopilotCopilot StudioPower Automate

Certifications & Qualifications

Lean Six Sigma Black Belt

Industry Keywords

Operations ManagementSupply ChainManufacturingBusiness Process OptimizationCI Culture

About the role

Key responsibilities & impact

Lead the design and deployment of AI agents and workflow automations across S&OE and External Supply
Provide Business facing OE Support to ES Clusters and/or Pfizer Center One (PC1) where required
Lead/Support/Coach OE solutions in the ES Clusters and/or Pfizer Center One (PC1)
Build OE & Innovation capabilities at the ES Clusters, PC1 and selected CMOs
Coach the ES Clusters/PC1 on embedding a CI Culture
Lead a Global OE program across External Supply

Requirements

What you’ll need

BA/BS in associated discipline required (Engineering, Industrial Engineering, Operations Management or Science) with at least 10 years of manufacturing and/or supply experience or MBA/MS with at least 9 years of experience
5+ years hands-on analytics/six sigma/continuous improvement experience
Demonstrated proficiency applying personal productivity AI tools (Microsoft Copilot, Copilot Studio agents, Power Automate) to solve business or operational problems
Lean Six Sigma Black Belt trained and certified minimum
Fluent in both written and verbal English

Benefits

Comp & perks

401(k) plan with Pfizer Matching Contributions
Additional Pfizer Retirement Savings Contribution
Paid vacation
Holiday and personal days
Paid caregiver/parental and medical leave
Health benefits including medical, prescription drug, dental, and vision coverage