Concierge Services Team Manager

PwC

Concierge Services Team Manager leading a team to provide efficient administrative support at PwC. Responsible for managing schedules, meetings, and confidential information in a dynamic environment.

Posted 6/26/2026full-timeLas Vegas • Arizona, Colorado, Nevada, Oregon, Utah • 🇺🇸 United StatesMid-LevelSenior💰 $73,500 - $212,280 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

project budgetingadministrative supportbusiness process improvementscheduling coordinationconfidential information handlingcustomer service managementguest servicesanalytical thinkingexecutive travel coordinationimmigration documentation

Soft Skills

team leadershipmentoringcommunicationconflict resolutionstakeholder relationship managementchange managementinclusion fosteringprofessionalismdiscretioncollaboration

Tools & Technologies

office productivity applicationsadministrative support tools

Certifications & Qualifications

High School DiplomaBachelor's degree

Industry Keywords

Concierge Servicesservice deliveryprocess optimizationPwC experienceexecutive support

About the role

Key responsibilities & impact

Managing and coordinating Concierge Services Team to support smooth operations and communication within the organization
Overseeing the scheduling and coordination of meetings and events for senior executives
Handling confidential information with discretion and professionalism
Leading and mentoring team members to enhance their skills and performance
Utilizing administrative support tools and office productivity applications to optimize efficiency
Implementing business process improvements to enhance service delivery
Developing and maintaining relationships with internal stakeholders to facilitate effective communication
Analyzing and identifying opportunities for process optimization and service excellence
Embracing technology and innovation to improve service delivery and team collaboration
Addressing conflicts or issues with clients and team members, escalating when necessary
Upholding professional and technical standards in line with the firm's code of conduct

Requirements

What you’ll need

At least a High School Diploma or the equivalent degree
At least 4 years of experience in administrative roles and/or PwC experience
Bachelor's degree preferred
Prior experience managing dynamic teams
Excelling in customer service management and guest services
Demonstrating proficiency in project budgeting and coordination
Utilizing analytical thinking for business process improvement
Managing stakeholder relationships with strategic questioning
Embracing change and fostering a culture of inclusion
Coordinating executive travel and immigration documentation
Handling sensitive information with confidentiality and professionalism

Benefits

Comp & perks

medical
dental
vision
401k
holiday pay
vacation
personal and family sick leave
annual discretionary bonus