Senior Manager, Managed Services – Epic Certified

PwC

Senior Manager overseeing large-scale Epic support programs and consulting for healthcare executives. Leading optimization engagements and client relationships within PwC's Managed Services team.

Posted 7/9/2026full-timeHouston • California, Illinois, New York, Texas • 🇺🇸 United StatesSenior💰 $124,000 - $280,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in overseeing large-scale support and optimization projects for healthcare providers, with a focus on driving performance enhancements and implementing continuous improvement initiatives. Possesses strong strategic advisory skills for healthcare executives, supported by extensive experience in managing Epic systems and fostering client relationships.

Highest-signal resume keywords

Epic CertificationHealthcare OptimizationPerformance Metrics AnalysisClient Relationship ManagementStrategic Advisory

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Performance EnhancementProject OversightContinuous ImprovementApplication SupportGovernance

Soft Skills

Clear CommunicationCollaboration

Tools & Technologies

Epic Systems

Certifications & Qualifications

Bachelor's DegreeEpic Certification in Modules

Industry Keywords

Healthcare ProvidersManaged ServicesTechnology-Enabled Environments

About the role

Key responsibilities & impact

Oversee large-scale support and optimization projects for healthcare providers
Serve as a strategic advisor to healthcare executives, utilizing operational knowledge
Drive performance enhancements across distributed teams
Lead enterprise-level Epic managed services programs to maintain stability
Foster long-term relationships with clients through clear communication
Implement continuous improvement initiatives within technology-enabled environments
Collaborate with teams to enhance application support and governance
Analyze performance metrics to increase the benefit of Epic resources

Requirements

What you’ll need

Bachelor's Degree
At least 8 years of experience
Epic certification in modules (e.g., Ambulatory, Cadence, ClinDoc, Resolute, MyChart, Cogito, ECSA, Orders)

Benefits

Comp & perks

medical
dental
vision
401k
holiday pay
vacation
personal and family sick leave
annual discretionary bonus