QTS Data Centers

Product Manager

• Shape and evolve product vision and roadmaps aligned to organizational goals and technology strategy
• Translate business objectives into clear product outcomes, hypotheses, and success measures
• Align platform capabilities to KPI oriented outcomes such as scalability, reliability, automation, efficiency, and risk reduction
• Advocate for investments that measurably improve productivity and operational effectiveness
• Balance short-term delivery needs with long-term strategic outcomes
• Own product backlogs end-to-end, ensuring work is clearly defined, sequenced, and aligned to outcomes
• Write and refine epics, features, and user stories as needed; especially for complex, high-impact, or ambiguous work
• Lead backlog building and ongoing refinement to maintain a healthy, outcome-oriented pipeline of work
• Partner closely with engineering and architecture to shape solutions, identify dependencies, and surface risks early
• Validate usefulness and impact of delivered capabilities with internal users and stakeholders
• Serve as the primary decision-maker for prioritization, sequencing, and scope within your product area
• Foster collaboration, accountability, and continuous improvement across cross-functional teams
• Empower teams with clarity of intent while allowing flexibility in how work is delivered
• Make informed decisions under ambiguity, time pressure, or incomplete information
• Actively remove obstacles to progress and value delivery
• Lead or actively participate in key product-focused ceremonies, including backlog refinement and product planning
• Ensure shared understanding of priorities, intent, and success criteria across teams
• Partner with delivery leaders to support agile ways of working without becoming process-bound
• Adjust focus and level of involvement as products, teams, and maturity evolve
• Act as the primary liaison between engineering, architecture, business partners, and leadership
• Communicate priorities, progress, tradeoffs, and outcomes clearly and consistently
• Maintain transparency to build trust and alignment across teams and departments
• Continuously gather feedback and pain points to inform roadmap and backlog decisions
• Define and track KPIs tied to efficiency, performance, reliability, and business impact
• Use data and analytics to inform prioritization and validate hypotheses
• Monitor adoption and outcomes of delivered capabilities
• Translate results and learning into roadmap and backlog adjustments

Technology Product Lead

People Operations

• Provide coaching and consult to Leadership team to help drive key people and strategic priorities, aligning HR strategy and business needs.
• Facilitate change management processes as needed.
• Provide leadership on performance management, talent management, and succession planning.
• Work closely with management and employees to assess leadership and managerial needs and recommending training and development programs.
• Work with leaders to identify and support employee development to include mentoring and coaching as needed.
• Utilize HR metrics and analytics to include trending and tracking of business unit specific HR objectives.
• Provides leadership development and best practices coaching to strengthen the skills of business leaders within all levels of the organization.
• Consults with the respective business teams on employee engagement, retention, org design, workforce planning, and leader coaching initiatives.
• Champions a performance-driven process where expectations and key measurements improve organizational talent to achieve business objectives including goal setting, quarterly evaluation, and annual performance review activities.
• Ensures compliance with all relevant laws, regulations, policies, and procedures.

People Services Business Partner

Project Manager

• Support and partner with Talent Acquisition leadership on various projects, as assigned.
• Assess recruitment systems/tools processes and develop/implement enhancing strategies that align with QTS and People Services goals.
• Champion, monitor, and report on Talent Acquisition data by providing frequent insights to recruitment leaders.
• Create effective visual documentations upon request, portraying any process or workflow changes, data points, or general presentation preparation.
• Manage and nurture Talent Acquisition program-related projects, ensuring timely deliverance and execution. (i.e., QTS College Internships, SkillBridge)
• Act as a QTS brand ambassador for candidate relationship management (CRM) initiatives, such as proactively deploying talent attraction strategies, fostering diverse candidate pipelines, creating communication templates, etc.
• Collaborate with QTS Marketing to elevate employment branding initiatives, including maintaining QTS career webpages, creating recruitment content/swag, and building talent campaigns.
• Oversee the QTS referral bonus programs, including auditing results, reporting trends, and fielding related questions from employees.
• Manage the Talent Acquisition budget in partnership with the VP, People Services , ensuring efficient allocation of resources.
• Surface reoccurring challenges for recruiters and explore resolutions, partnering with necessary internal teams on projects. (i.e., HR Technology, Business Support Services, TA Enablement)
• Maintain relationships with recruiting external stakeholders and facilitate the Preferred Partner Program, evolving program effectiveness and strategic alignment.

People Service Project Manager – Contractor

Engineer

• Responsible for Level 1, 2, 3, 4 and 5 commissioning of base building systems, security systems, life safety systems, Electrical, Mechanical, and EPMS/BMS systems in a Data Center environment.
• Oversee, document, and track various aspects of commissioning activities.
• Conduct thorough commissioning, ensuring all systems are installed, tested, and validated.
• Identify, track, and resolve issues during the commissioning process.
• Create and review detailed commissioning documentation and ensure testing validates operational documentation.
• Collaborate with cross-functional teams to ensure integration of systems during commissioning, and implement quality control measures.
• Provide training to end-users on the operation and maintenance of commissioned systems.

Commissioning Engineer – III

• Manage and maintain excellent customer relationships.
• Clearly documenting goals, managing expectations, and managing project outcomes to ensure customer satisfaction and success.
• Coordinate data center deployment projects from kickoff to completion.
• Create and maintain project plans: outlining tasks, milestone dates and allocation of resources.
• Understand the operating models of key QTS and QTS Federal stakeholder organizations to promote effective communication.
• Provide timely and accurate status updates to all customer, partner and QTS Federal stakeholders throughout the project lifecycle.
• Own and manage customer project escalations through to resolution, and ensure expectations are clearly set with customer and QTS teams.
• Assist in the development and maintenance of project methodology to improve QTS Federal services and offerings.
• Support QTS Federal Leadership in process improvement and process development projects as the company experiences rapid growth.

Federal Project Manager

Financial Planning and Analysis

• Drive management processes internally for the investments group to ensure timely and accurate review and decision-making
• Time-sensitive acuity to maintain a transaction-level relationship while understanding the key economic drivers and manage value maximization resolve for Company
• Build better systems for tracking projects, contacts, and information across the organization for real estate investment optimization
• Oversight of outcomes from development and asset models to support the company acquisitions, financings (joint-venture, equity initiatives, etc.), land, asset, and operating company acquisitions/dispositions
• Assist in managing projects from identification through completion, including coordination of due diligence teams and financial underwriting
• Research market data and costs information to drive the most meaningful decision analytics for senior management
• Project management of financial items through these transactions
• Present succinct findings in an executed, summary-level that drives value and Executive decision-making
• Management of P&L to closing documents
• Cross-team coordination both pre- and post-closing

Technology Product Lead

People Services Business Partner

People Service Project Manager – Contractor

Commissioning Engineer – III

Federal Project Manager

Vice President, Investments