Senior Service Engineer – Electronics

Rolls-Royce

Service Engineer troubleshooting complex electronic control systems for power applications. Working in a diverse team to develop innovative solutions for customers.

Posted 6/9/2026full-timeMankato • Florida, Minnesota • 🇺🇸 United StatesSenior💰 $103,576 - $168,311 per yearWebsite

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Hard Skills

failure analysisPLC programmingdebuggingcommunication protocolsnetwork architecturetroubleshootingStructured TextC languageBasler Electric Controlshigh voltage circuit breaker testing

Soft Skills

technical assistanceproblem-solvingcommunicationattention to detailcompliance culture

Tools & Technologies

B&R PLCModbusTCP/IPBACnetUDPFTPSMCAnybusRedlionMoxa

Certifications & Qualifications

Bachelor's Degree in Mechanical EngineeringBachelor's Degree in Electrical EngineeringBachelor's Degree in Controls Engineering

Industry Keywords

genset controlsautomationelectronic control systemssubstation equipment testingpower quality recording instrumentationcontrol panelsengine ECUsprotective relaysmodular controls cabinetsAC Voltages

Tech Stack

Tools & technologies

PythonTCP/IP

About the role

Key responsibilities & impact

Troubleshoot complex product problems and concerns related to genset controls, automation, and other electronic control and operating systems for different applications.
This includes working with complex relay calibration, use of load and power quality recording instrumentation, high voltage circuit breaker and switchgear testing, all equipment associated with substation equipment testing.
Determine cause of product problems and failures through failure analysis, research and applying engineering principles.
Check component parts to assure conformance to specification.
Perform field inspections of failed systems to identify primary cause and reduce future incidents.
Diagnose electronic engine control/automation systems and troubleshoot these systems as they are applied in different applications.
Provide technical assistance to engineers in the design and build up of hardware and software
Provide technical assistance to field personnel, distributors and customers to address power train and automation concerns.
Analyze customer design proposals, specifications, and other data to evaluate the feasibility, cost, and maintenance requirements of designs or applications.
Verify results and quality of field service technician's work
Provide input for updates of service manuals and bulletins
Design service tools for new and existing products
Maintain detailed records of daily activities
Promote a compliance culture in area of responsibility and live the letter and the spirit of the Rolls Royce Code of Conduct.
Perform special projects as required

Requirements

What you’ll need

Bachelor's Degree in Mechanical, Electrical, or Controls Engineering and 5 years of failure analysis and electronic controls service engineering experience; or 9 years of failure analysis and electronic controls service engineering experience
Willingness to travel on short notice. Travel up to 50% or more.
Strong knowledge on PLC programming and debugging the code- Specifically B&R PLC and associated Automation software and related hardware components
Strong knowledge in Communication protocols including Modbus, TCP/IP, BACnet, UDP, FTP
Strong familiarity with networks including architecture study, configuration study of switches, routers and troubleshooting communication related issues on complicated network topologies
Experience in communication protocol converters/gateways like SMC, Anybus, Redlion, Moxa, Phoenix
Strong programming knowledge in Structed Text or C language, basics of python is preferred
Prior understanding and working with Basler Electric Controls and its associated Software
Excellent troubleshooting skills in electrical control systems
Strong troubleshooting capabilities: complex relay calibration, use of load and power quality recording instrumentation, high voltage circuit breaker and switchgear testing, all equipment associated with substation equipment testing.
Strong knowledge of switchgear, modular controls cabinets, voltage regulators, control panels, engine ECUs and other protective relays
Working knowledge of AC Voltages up to 13800 volts.

Benefits

Comp & perks

health, dental, vision, disability, life and accidental death & dismemberment insurance
flexible spending account
health savings account
401(k) retirement savings plan with a company match
Employee Assistance Program
Paid Time Off
certain paid holidays
paid parental and family care leave
tuition reimbursement
long-term incentive plan