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Salesforce

Product Management Director – Agentforce Operations, Private Cloud Edition

Salesforce

Lead product management for the Private Cloud Edition of Salesforce's Agentforce Operations platform. Focus on compliance, security, and customer needs in cloud environments.

Posted 5/21/2026full-timeRemote • Maryland, Virginia, Washington • 🇺🇸 United StatesLead💰 $197,300 - $313,700 per yearWebsite

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Hard Skills
product managementtechnical product managementSaaScloud platformsenterprise softwaremodern SaaS architectureAPIscloud infrastructuresecurity and compliance conceptsincident response
Soft Skills
executive communicationstakeholder managementinfluencealignmentwritten communication
Tools & Technologies
AWSAzureGoogle Cloudprivate cloud environments
Industry Keywords
TrustComplianceSecurityPrivacyScalabilityAccessibilityEnterprise-readinessoperational resiliencego-to-market strategylifecycle management

Tech Stack

Tools & technologies
AWSAzureCloudSDLC

About the role

Key responsibilities & impact
  • Define and execute vision, strategy, and roadmap for Agentforce Operations Private Cloud Edition (PCE) product offerings: especially in Trust, Compliance, Security, Privacy, Scalability, Accessibility, and Enterprise-readiness.
  • Dive deeply into product/platform architecture to ensure it supports key requirements of enterprise customers from both public and private sectors: secure cloud operations, AI/ML-enabled decision support, operational resilience.
  • Lead the definition, planning, and delivery of feature work and compliance efforts, coordinating across development, testing, UX/design, security, legal, and ops teams.
  • Collaborate closely with customers, partners, Forward Deployed Engineers (FDEs), User Experience (UX), and User Research & Insights teams to identify opportunities and validate solutions.
  • Define and execute the product strategy for Agentforce Operations Private Cloud Edition (PCE), including refining pricing and packaging model focused on customer outcomes.
  • Drive the go-to-market (GTM) strategy and execution for new products and features to ensure a successful launch.
  • Lead cross-functional product launch activities, ensuring sales and marketing teams are equipped to drive adoption and revenue.
  • Evangelize product value internally - Salesforce teams, engineering, product leadership leadership - and externally: enterprise and government customers, prospects, events.
  • Establish and track clear success metrics; ensure visible progress every release toward closing gaps and maturing capabilities.

Requirements

What you’ll need
  • 10+ years of product management, technical product management, platform product, or enterprise software experience
  • 5+ years of experience with SaaS, cloud platforms, infrastructure, security, or enterprise application platforms
  • Demonstrated experience taking complex enterprise software capabilities from strategy through execution, launch, adoption, and lifecycle management
  • Strong understanding of modern SaaS architecture, including multi-tenancy, identity and access management, data isolation, APIs, integration, observability, release management, and cloud operations
  • Experience with secure cloud environments, regulated industries, government customers, or highly controlled enterprise deployments
  • Working knowledge of cloud infrastructure concepts (IaaS, PaaS, SaaS) across AWS, Azure, Google Cloud, or private cloud environments
  • Strong familiarity with security and compliance concepts such as encryption, key management, vulnerability management, access controls, audit logging, least privilege, secure SDLC, incident response, and compliance evidence collection
  • Ability to translate complex security, compliance, and infrastructure requirements into actionable product requirements
  • Strong executive communication skills and stakeholder management, with the ability to influence and align senior stakeholders across product, engineering, security, legal, compliance, risk, sales, and customer organizations
  • Experience working with large enterprise customers, government agencies, defense contractors, or system integrator partners
  • Excellent written communication skills, including PRDs, strategy documents, roadmap narratives, customer-facing explanations, and executive updates.

Benefits

Comp & perks
  • time off programs
  • medical
  • dental
  • vision
  • mental health support
  • paid parental leave
  • life and disability insurance
  • 401(k)
  • employee stock purchasing program