Success Architect – SFMC

Salesforce

Subject Matter Expert in Marketing Cloud solutions for large enterprises. Collaborating with customers to enhance technical architecture and drive customer success strategies.

Posted 5/22/2026full-timeHyderabad • 🇮🇳 IndiaSeniorLeadWebsite

ATS Keywords

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Hard Skills

Salesforce Marketing Cloud EngagementMarketing Cloud PersonalizationMarketing Cloud IntelligenceMarketing Cloud Account Engagementdata modelingintegration architecturesdata governanceAmpScriptSSJSGTL

Soft Skills

communication skillscollaborationproactive attitudeself-startingrelationship buildinginfluencingfacilitationproblem-solvingadaptabilitystakeholder engagement

Industry Keywords

enterprise consultingMarTechsystem architecture designintegration patternsdata securitydata privacydata ethicstechnical architectureDevOpssolution design

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Be a trusted Marketing Cloud Subject Matter Expert for the broader Success Architect organization
Engage with our Signature and Strategic customers to evaluate and recommend optimization strategies for technical architecture, DevOps, performance, and solution design specific to Marketing Cloud
Translate complex technical concepts for audiences ranging from Technical, Business to Executive Stakeholders
Identify and evaluate capability gaps for standard product capability or identify creative solutions through customization
Facilitate and influence Executive stakeholders while aligning technology strategy to business value and ROI
Develop and run playbooks aligned with our Success Architect engagement catalog, tailored to the unique needs and opportunities of Marketing Cloud customers
Build strong relationships with both internal and external business partners, contributing to broader goals and growth

Requirements

What you’ll need

8+ years proven experience in enterprise consulting, including implementing enterprise software solutions in the Marketing/MarTech space
Experience with Salesforce Marketing Cloud Engagement (Email/Mobile) AND one of: Marketing Cloud Personalization OR Marketing Cloud Intelligence OR Marketing Cloud Account Engagement OR similar product
Deep understanding of data modeling, integration architectures, and data governance best practices.
Knowledge of Marketing Cloud Engagement scripting languages (AmpScript, SSJS, GTL, WSProxy)
Experience with system architecture design and integration patterns
Knowledge of Marketing Cloud Engagement Security capabilities and best practices
Excellent communication skills, and ability to work collaboratively with cross-functional teams from Developer to Executive
Stay up-to-date with emerging marketing, data-related and AI technologies
Proactive and self-starting attitude with the ability to manage tasks independently while collaborating remotely with customers and colleagues
Values the importance of Data Ethics and Privacy by ensuring that customer solutions adhere to relevant regulations and best practices in data security and privacy.

Benefits

Comp & perks

Professional development opportunities
Remote work options