Senior Manager, Solution Engineering, Mid-Market Commercial

Salesforce

Senior Manager leading Solution Engineering for Mid-Market Commercial at Salesforce, coaching teams and driving AI adoption in customer engagement.

Posted 6/5/2026full-timeChicago • California, Illinois • 🇺🇸 United StatesSenior💰 $171,710 - $229,670 per yearWebsite

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Hard Skills

AI solutionscloud platformsintegrationsdigital engagement strategiespipeline managementcustomer engagement strategiesforecasting disciplineoperational execution frameworkssolution engineering practicesaccount strategy

Soft Skills

team leadershipcoachingcommunication skillspresentation skillsstorytellinginfluencingmentorshipstrategic thinkingoperational balancebuilder mentality

Industry Keywords

commercial businesscustomer value realizationexecutive presencecomplex customer opportunitiesoperational rigorscalable executionAI-enabled workflowsfast-paced environmentmatrixed environmentcustomer engagement plans

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Frontline Team Leadership Lead, coach, and develop a team of Solution Engineers across the Commercial Mid-Market business.
AVP & Pod Partnership Serve as a strategic partner to Sales AVPs and Pod leadership by aligning technical resources to business priorities, improving execution rigor, and helping teams navigate complex customer opportunities.
Customer Engagement & Executive Presence Act as a customer-facing leader on strategic engagements, workshops, executive meetings, and key presentations.
Deal Strategy & Execution Support teams on complex opportunities by helping shape account strategy, technical positioning, competitive differentiation, and customer engagement plans.
Operational Excellence Drive operational rigor across the team through inspection, forecasting discipline, resource alignment, and scalable execution frameworks.
AI-Powered Solution Engineering Encourage adoption of AI-enabled workflows and modern Solution Engineering practices that improve productivity, speed, quality, and customer engagement across discovery, demos, presentations, and account planning.
Talent Development & Coaching Develop future leaders and top technical talent through active coaching, career development, feedback, and mentorship.
Value-Led Solutioning Drive a solutions approach focused on customer value realization, scalable platform strategy, and rapid business alignment.

Requirements

What you’ll need

Frontline Leadership Experience leading and developing high-performing customer-facing technical teams in a fast-paced, matrixed environment.
Executive Presence & Communication Strong presentation, storytelling, and communication skills.
Ability to influence customer conversations, support executive engagements, and coach teams on delivering compelling business and technical narratives.
Commercial Business Acumen Strong understanding of pipeline management, customer engagement strategies, forecasting discipline, and scalable execution within a commercial business.
Strategic & Operational Balance Understands enterprise-level strategic selling and customer engagement best practices while recognizing the speed, pragmatism, and operational scale required to succeed in a commercial environment.
AI & Platform Curiosity Passion for AI, automation, platform transformation, and modern customer engagement strategies.
Builder Mentality Comfortable building new motions, simplifying complexity, driving consistency, and operationalizing best practices across teams and pods.
Technical Depth Strong foundation in enterprise technology, cloud platforms, integrations, AI solutions, and modern digital engagement strategies.

Benefits

Comp & perks

time off programs
medical
dental
vision
mental health support
paid parental leave
life and disability insurance
401(k)
employee stock purchasing program