Senior Program Manager - Director

Salesforce

Program Manager responsible for operational execution and strategic support in Salesforce's Global Life Sciences division. Ensures alignment of initiatives with broader business goals.

Posted 6/25/2026full-timeRemote • Maryland • 🇺🇸 United StatesSenior💰 $181,700 - $304,700 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program ManagementBusiness OperationsExecutive StrategyOperational RhythmsIntake ProcessesMeasurement SystemsExecutive Content ProductionInternal Communications StrategiesExternal Communications StrategiesData Analysis

Soft Skills

Collaborative SkillsInfluencing SkillsJudgmentMaturityDiscretionTolerance for AmbiguityAdaptabilityStrategic AlignmentCommunication SkillsCross-Functional Partnership

Tools & Technologies

SalesforceQBRsSteering CommitteeLeadership MeetingsEvent MaterialsCustomer ActivitiesMessagingNewslettersBlogsGovernance Frameworks

Industry Keywords

Enterprise CloudLife Sciences TechnologyCross-Disciplinary TeamsOperational BottlenecksReportingCustomer CompliancePartner StrategyProduct RoadmapAcceleratorsKSO Performance

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Track, measure, and prioritize key activities across all operational pods to maximize team impact, ensuring every initiative has a clear, reportable measurement system.
Function as a strategic operational proxy to leadership, managing the intake and prioritization of new activities.
Partner directly with the strategy lead to ensure new requests remain on strategy and that team members are measuring their work output in an easily reportable way.
Partner with the SVP on executive communications and evangelism, driving the creation of internal and external content — including messaging, newsletters, blogs, customer activities, and event materials.
Own the SVP's operating cadence — including scheduling and preparing agendas for Global Leadership Meetings, Quarterly Business Reviews (QBRs), Steering Committee sessions, and all-hands communications — working closely with the SVP's Executive Assistant to optimize executive time and readiness.
Ghostwrite SVP communications including internal announcements, external thought leadership content, customer-facing email outreach, and Dreamforce and industry event materials, ensuring consistent voice and strategic alignment.
Facilitate tracking of team-wide KSO performance and customer and partner compliance with published frameworks, including governance adoption, alignment with the standard implementation blueprint, and accelerator usage, and provide the SVP with data-backed insights for Steering Committee and global leadership audiences.
Work intimately with pillar leads across Partner Strategy & Compliance, Product Roadmap & Accelerators, and Account Activation & Remediation to eliminate operational bottlenecks and streamline reporting.

Requirements

What you’ll need

7–10+ years of experience in Program Management, Business Operations, Chief of Staff, or Executive Strategy roles, preferably within the Enterprise Cloud or Life Sciences technology space.
Proven history of establishing operational rhythms, intake processes, and measurement systems for large, cross-disciplinary teams.
Demonstrated ability to produce high-quality executive content and manage internal/external communications strategies.
Strong collaborative skills, with the ability to influence and partner cross-functionally without direct reporting authority.
Demonstrated experience owning executive operating cadences including QBRs, Steerco sessions, and leadership meeting rhythms for SVP-level or above leaders.
Exercises impeccable judgment, maturity, and discretion; high tolerance for ambiguity, complexity, and shifting priorities in a fast-moving build environment.
Internal Salesforce experience or hands-on familiarity with the Salesforce platform and product suite is a strong plus.

Benefits

Comp & perks

time off programs
medical
dental
vision
mental health support
paid parental leave
life and disability insurance
401(k)
employee stock purchasing program