Success Architect – Agentforce

Salesforce

Agentforce Success Architect at Salesforce driving customer success by leveraging technical expertise in AI-driven agent design. Ensuring optimization and performance strategies for strategic customers.

Posted 7/16/2026full-timeIndianapolis • Illinois, Massachusetts, Texas, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $123,100 - $186,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in AI Agent Design Principles and Business Process Optimization, with a strong focus on Data Ethics and Privacy. Capable of translating technical solutions into business value while fostering collaboration across diverse teams.

Highest-signal resume keywords

AI Agent Design PrinciplesBusiness Process OptimizationData Ethics and PrivacyTechnical Architecture SolutionsStakeholder Engagement

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Agent ArchitectureAutomationData360Solution DesignPerformance Optimization

Soft Skills

Excellent CommunicationCollaborative TeamworkProactive AttitudeMentoringFacilitation

Industry Keywords

Federal GovernmentData SecurityROIThought LeadershipEmerging AI Technologies

About the role

Key responsibilities & impact

Be a trusted Agentforce subject-matter expert for the broader Success Architect organization, including how data foundations like Data360 support the success of AI agents
Engage with our Signature and Strategic customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design specific to Agentforce
Identify and evaluate capability gaps for standard product capability or identify creative Architect solutions through customization
Facilitate and influence Executive stakeholders while aligning technology strategy to business value and ROI
Run playbooks aligned with our Success Architect engagement catalog, tailored to the unique needs and opportunities of Agentforce customers
Build strong relationships with both internal and external business partners, contributing to broader goals and growth
Drive thought leadership through mentoring and knowledge sharing

Requirements

What you’ll need

Must be a U.S. Citizen due to work with Federal Government
Demonstrated ability to analyze, design, and optimize business processes focusing on agent architecture and automation
Deep understanding of AI agent design principles, including topics, actions, prompts, and orchestration
Excellent communication skills, and ability to work collaboratively with cross-functional teams from Developer to Executive
Ability to facilitate discussions and translate technical concepts and solutions into tangible business value and ROI for customers
Ability to demonstrate basic understanding and stay up-to-date with emerging AI and agentic technologies
Proactive and self-starting attitude with the ability to manage tasks independently while collaborating remotely
Values the importance of Data Ethics and Privacy by ensuring that customer solutions adhere to relevant regulations and best practices in data security and privacy
Degree or equivalent experience required.

Benefits

Comp & perks

time off programs
medical, dental, vision, mental health support
paid parental leave
life and disability insurance
401(k)
employee stock purchasing program