Salesforce

Art Director

• Build and operationalize team rituals, cadences, and frameworks for Apps & Industries UX team
• Connect product roadmaps to UX priorities and manage design dependencies
• Serve as the strategic nerve center for UX leadership and coordinate reviews
• Partner with operations leaders for alignment and optimization across business units

Senior Director, Design Operations

Business Analyst

• Coordinate and develop content for public sector RFx responses and proposals to include SaaS/PaaS solutions
• Manage the submission response, and create bid/response plans and schedules
• Creating milestones, navigating bid strategy, and organizing bid plan to distribute to the internal stakeholders
• Co-developing the RFx responses with the AE/Solutions team
• Manage/track all aspects of content preparation, revision, and submission; collaborate and coordinate inputs from sales, solution engineering, security, legal, and compliance teams
• Simultaneously coordinate across multiple internal/external bidding partners at once where required; and coordinate internal content reviews with executive management and legal
• Structure, edit, and format all types of response content (general, functional, technical), tailoring the content around the customer requirements, and remain current on all amendments and modifications
• Participation in the development of proposals, win themes, and executive summary sections and sharing best practices with team members to enhance the quality and efficiency
• Leverage AI to create baseline content for high-volume sections, such as project backgrounds, executive summaries, or standard corporate capability descriptions, to reduce initial writing time.

Senior Program/Project Management Analyst

Content Manager

• Own end-to-end content strategy and development for events, including session allocations, titles/abstracts, staffing, speaker briefs, and presentation guidelines
• Partner with Product Marketing, Product Management, Sales/Tech Sales and the broader Events team to align event content with business priorities and messaging frameworks
• Manage the speaker submission and selection process, including intake, review, and coordination with internal and external speakers
• Develop and maintain editorial calendars and 'content-in-a-box' for event programming across owned and third-party events
• Collaborate with creative teams to ensure content is visually and narratively cohesive across formats
• Analyze post-event data and attendee feedback to continuously improve content quality and format
• Support the development of event content for digital/hybrid formats, including session descriptions, scripts, and pre/post content
• Manage content operations for a flagship annual event, including session catalog, agenda structure, and content tracks
• Serve as the primary content liaison between internal stakeholders and external speakers or partners
• Build and maintain a content taxonomy and session categorization framework to improve attendee navigation and experience
• Oversee content intake tools and platforms (e.g., speaker portals, abstract management systems) from open call through final delivery
• Coordinate with localization or accessibility teams to ensure event content meets global and inclusive standards
• Maintain a master content tracker across all event sessions, ensuring accuracy of titles, abstracts, and speaker information through final publish

Informatica Event Content Manager

Product Designer

• Partner to define design strategies for Agentforce.
• Translate requirements into flows, artifacts, and prototypes that deliver intuitive, user-centered solutions.
• Drive a culture of craft, bringing consumer-grade design and high-fidelity execution to enterprise workflows.
• Relentlessly simplify complex systems, leveraging modern design patterns and emerging technologies to set a new global benchmark for UX quality.
• Uphold and evolve design standards by aligning to Design system patterns.
• Identify opportunities to improve UI, motion, consistency, scalability, or reuse across the Salesforce portfolio.
• Partner to develop and synthesize insights and user feedback into artifacts like experience maps, workflows, or journey narratives.
• Act as a strategic peer to Product and Engineering partners to influence direction.
• Collaborate confidently to shape design scope, aligning on goals that balance user needs, technical constraints, and business priorities.
• Drive clarity and execution within your workstreams, ensuring high-velocity delivery without sacrificing craft.
• Raise the bar through peer mentorship, design critique, and consistent improvement.
• Present complex design visions to key stakeholders, delivering audience-aware communications that translate design decisions into clear user and business impact.

Senior Product Designer, Agentforce

Community Manager

• Responsible for end-to-end event planning and delivery for all Nonprofit Community events, including global multi-day in-person Community Sprints, Nonprofit Engagement events at World Tours and conferences, and global virtual events
• Manage event registration & attendance management
• Coordinate in-person event logistics with Salesforce building services teams for event space, AV, building security, and unique attendee needs
• Create and manage Salesforce campaigns for all Nonprofit Community AMAs
• Serve as a key point of contact between the Nonprofit Community team and internal partner teams across the organization
• Use AI and agentic tools to build new automations that advance and streamline the work of the Nonprofit Community team
• Oversee and facilitate online and offline community groups, ensuring active engagement and fostering a positive environment
• Support and develop engaging content for community communications, including posts in the Trailblazer Community, Slack, announcements, and social media posts

Community Associate

Backend Engineer

• Serve as a trusted advisor to the client
• Identify and lead internal critical initiatives to grow the consulting practice; serving as an active contributor to the community’s overall knowledge base and expertise
• Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value
• Work collaboratively, having very strong communications skills, especially in teaching complex concepts and creative, prescriptive thinking
• Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution
• Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners
• Review and correct project/program direction, approach, and key artifacts to keep programs on track, while ensuring solutions are extendable and maintainable going forward
• Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs
• Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform

Senior Technical Architect – PubSec

Chief Marketing Officer

• Own the full sales cycle with a strong emphasis on net new business, while growing existing commercial accounts across ANZ
• Managing a portfolio of organisations with 1,000–2,500 FTE in ANZ , driving growth across both new business acquisition and existing customer expansion.
• Building and maintaining trusted relationships with C-suite executives and senior business stakeholders , aligning technology investments to strategic business priorities.
• Driving consumption-based selling by increasing customer adoption, utilisation, and long-term value of SaaS solutions.
• Identified, developing, and closing net new business opportunities , delivering consistent revenue growth across assigned accounts.
• Positioning data, AI, and cloud solutions to solve critical business challenges while driving measurable business outcomes and return on investment.
• Build and maintain a healthy pipeline through outbound prospecting, strategic outreach, and ANZ market intelligence — in close collaboration with your Business Development partner
• Lead compelling conversations with marketing leaders and digital decision-makers, helping them understand the ROI of shifting from rule-based automation to agentic AI-driven engagement
• Orchestrate internal resources — Solutions Engineers, Professional Services, Partners, and Executives — to move deals forward efficiently in a commercial sales motion
• Keep your CRM data sharp: accurate forecasting, pipeline hygiene, and weekly/monthly/quarterly revenue reporting
• Build your presence in the ANZ market through industry events, roundtables, and face-to-face meetings across Australia and New Zealand

Senior Marketing Account Executive

• Take a leading and hands-on role in driving the ideation, design and implementation of core features and modules in the platform and its services.
• Build components and features end to end, from product requirements to production-ready software.
• Work with product managers and other stakeholders in refining and preparing requirements.
• Work closely with developers, QA, PM and UX to ensure their features are delivered to meet business and quality requirements.
• Be accountable for maintaining the health of our platform services via objective measures defined (scalability, fault tolerance, high availability, extensibility, maintainability, etc.).
• Determines overall architectural principles, frameworks, and standards.
• Able to mentor and guide other engineers on best practices and technical complexities.
• Build efficient components/algorithms on a micro-service multi-tenant SaaS cloud environment.
• Provide oversight through code and design reviews for features delivered by other developers within their scrum teams.
• Partner closely with Product and Design to evaluate and scrutinise requirements that have cross-team/cross-cloud impact.
• Actively influence choices of tools, technology and testing requirements.
• Influence quality strategy, product, and process across teams and organisational verticals.
• Be a subject matter expert for multiple products/areas, while writing code and working closely with other developers, QA, PM, and UX.
• Verify quality of the code delivered through manual and automated testing.
• Extends the automation framework where necessary.
• Participate in the team’s on-call rotation to address complex, real-time issues, keeping critical services operational and highly available.
• Troubleshoot complex production issues and interface with support and customers as needed.
• Participate in periodic on-call rotations and be available for critical issues.
• Provide mentorship and technical guidance to junior engineers, fostering growth, collaboration, and knowledge-sharing within the team.
• Drives long-term design strategies that span multiple sophisticated projects, deliver technical reports and performance presentations to customers and at industry events.

Software Engineer – Backend, AI

Sales

• Lead end-to-end presales engagements for Professional Services, partnering with Account Executives and Solution Engineers to win new services business
• Own the development of compelling proposals, Statements of Work (SOWs), Discussion Documents (DDs), and solution narratives tailored to customer needs
• Drive executive-level conversations with C-suite stakeholders, positioning Salesforce PS as a strategic delivery partner
• Serve as a subject matter expert on Agentforce — including autonomous agents, prompt engineering, and AI-powered workflows — and articulate the services delivery approach for AI-led transformations
• Bring deep knowledge of Industry Clouds (e.g., Financial Services Cloud, Health Cloud, Manufacturing Cloud, Consumer Goods Cloud, etc.) to advise customers on industry-specific implementations
• Design high-level solution architectures and implementation roadmaps that align to customer business outcomes
• Build and nurture trusted advisor relationships with customer stakeholders across IT, business, and the C-suite
• Conduct discovery workshops, solution presentations, and executive briefings
• Translate complex business requirements into practical, value-driven Salesforce PS engagement models
• Shape services deals commercially — including scoping, effort estimation, pricing strategy, and risk framing
• Partner with Delivery Assurance and Commercial teams to ensure deals are set up for successful execution
• Maintain a strong pipeline hygiene and contribute to accurate services revenue forecasting
• Represent Salesforce PS at customer events, industry forums, and Salesforce flagship events (Dreamforce, World Tour, etc.)
• Mentor and coach junior presales team members, elevating the overall team capability
• Contribute to the development of reusable presales assets, playbooks, and point-of-view documents

Engagement Director – Salesforce Pre-Sales Exp.

Customer Success Manager

• Serve as a primary contact point for Salesforce’s largest customers
• Build relationships with key customer business and IT partners
• Help customers achieve their business goals on the Salesforce platform
• Provide proactive feature guidance and technical recommendations
• Track root cause analysis efforts for infrastructure incidents
• Advocate for customers during high severity case triage and resolution

Customer Success Manager – Mulesoft Exp Mandatory

Salesforce Administrator

• Lead end-to-end PS pre-sales engagements — from discovery and scoping through to effort estimation, SPW/proposal creation, and deal closure.
• Architect Agentforce-led solutions for enterprise customers, designing agentic workflows, LLM orchestration, and AI automation patterns on the Salesforce platform.
• Partner with AEs, Solution Engineers, and Customer Success to position PS as a strategic differentiator on complex, multi-cloud opportunities.
• Own the effort estimation and resource planning process — producing credible, commercially sound PS proposals that balance customer value with delivery margin.
• Conduct executive-level workshops and solution presentations with CXO stakeholders.
• Build reusable PS assets — solution blueprints, reference architectures, estimations, and proposal templates — to accelerate the team.
• Mentor junior team members and contribute to the PS Pre-Sales practice capability agenda.

Senior Engagement Manager – Salesforce Pre-Sales Exp.

Software Engineer

• Lead a team of technical Responsible AI experts
• Develop the 18-24 month roadmap for automated AI testing
• Build robust infrastructure for Salesforce-scale traffic
• Establish evaluation metrics and technical logic for AI systems
• Partner with technical teams to embed RAI into development lifecycle
• Provide technical mentorship and manage performance

Sr. Director, Responsible AI Science and Engineering

Product Marketing

• Lead end-to-end GTM planning and execution for Headless 360 platform priorities
• Develop integrated GTM frameworks including audience segmentation, messaging architecture, and competitive positioning
• Design, build, and execute sales programs that equip sellers
• Create and maintain high-impact sales tools: pitch decks, battle cards, objection handling guides
• Lead cross-functional enablement planning and deliver enablement content and programs
• Serve as the GTM lead and primary PMM partner for Platform field-facing programs

Senior Manager, GTM Product Marketing

Solutions Engineer

• Lead discovery workshops and technical discussions with clients
• Deliver high-quality technical responses to RFPs
• Build and present product demonstrations
• Stay ahead of technology trends and sales programs
• Own and drive the solution strategy throughout the sales cycle
• Participate in internal training programs and mentorship initiatives

Solution Engineer

Account Executive

• Establish and nurture strong relationships with Non-Profit organizations
• Understand unique requirements and demonstrate the value of Salesforce products
• Act as primary point of contact for client inquiries and concerns
• Stay informed about industry trends and competitive offerings
• Develop and drive long-term strategy for accounts
• Perform account planning and coordinate internal resources to meet customer needs
• Identify growth opportunities within existing accounts and address client issues in a timely manner