Salesforce

Solutions Engineer

• Lead customers to transform business, operations, and technology to drive business outcomes in the Healthcare Industry.
• Cultivate and oversee executive customer relationships.
• Craft innovative, forward-looking strategies leveraging technology to realize business results in the context of a customer's broader enterprise architecture strategy.
• Shape and execute a strategy to build mind-share and broad adoption of Salesforce technologies within the Healthcare Industry.
• Participate in the pursuit process in support of Services Sellers for large scale deals.
• Support transformational changes needed to achieve customers' objectives, informed by deep industry and product expertise.
• Ensure the technical architecture is optimized to achieve the most elegant client solution; balance business requirements with technical capabilities.
• Collaborate with internal teams (Sales, Success, Technology and Products, TMP and Support) to develop and manage strategy and drive customer adoption initiatives.
• Develop and strengthen others’ consulting skills, industry knowledge, product knowledge, competency skills, and leadership capabilities.
• Ensure compliance with industry regulations and standards.
• Keep up-to-date with the latest Salesforce developments and trends, and bring innovative ideas to the table to help clients stay ahead of the curve.

Services Sales Solution Architect

Backend Engineer

• Backend application development for Marketing/Commerce/Sales/Big Data/Service/Einstein/MuleSoft/Platform/Industries Clouds/Slack and Heroku
• Design, implement, and tune robust APIs and API framework related features that perform and scale in a multi-tenant environment.
• Experience handling large data sets in the cloud (e.g. GCP, AWS, Alibaba and/or Azure platforms)
• Integration with internal/external systems
• Build and ship high-quality, production-grade software using modern engineering practices, with AI as a core part of your development workflow
• Design and orchestrate complex systems where AI agents integrate seamlessly into human workflows, driving efficiency and innovation at scale
• Critically evaluate code (Human or AI-generated) for correctness, quality, security, and performance

Backend Software Development Engineer – Mid/Senior/Lead/Principal

Analyst

• Lead high-impact strategy workstreams end-to-end — frame ambiguous business problems, develop issue trees and workplans, identify the right analyses, and drive toward clear decision options and executive recommendations.
• Act as a strategic thought partner to senior leaders across Product, Field, Pricing, Marketing, Finance, and Customer Success, helping translate broad priorities into actionable choices, tradeoffs, and operating plans.
• Synthesize complex inputs into sharp points of view , including customer interviews, field feedback, competitive research, market scans, product roadmap inputs, usage data, pricing signals, and internal business performance.
• Drive customer-backed strategy development by designing structured interview guides, stakeholder maps, focus groups, and validation plans that test product, pricing, packaging, and GTM hypotheses with the right internal and external audiences.
• Build executive-ready deliverables including decision memos, leadership briefings, board-level decks, strategy narratives, business cases, and recommendation documents that simplify complexity without losing rigor.
• Facilitate cross-functional alignment by identifying where stakeholders diverge, surfacing tradeoffs early, building shared fact bases, and creating the forums and narratives needed to move teams from debate to decision.
• Develop repeatable strategy assets and operating mechanisms — frameworks, templates, research approaches, customer validation playbooks, and decision processes — that raise the quality and speed of strategic work across the team.

Technical Product Strategy Analyst – Lead

Operations

• Lead complex, cross-functional initiatives to ensure Lead-to-Cash ecosystem is operationally ready
• Collaborate with product managers to assess product readiness and mitigate risks
• Design solution recommendations and detect operational gaps
• Deeply understand Lead-to-Cash operations and assist with release management
• Build reports and analyze large datasets to optimize system performance
• Act as a self-directed, team-oriented leader capable of translating needs into successful project outcomes
• Gain cross-functional agreement on business requirements and track project milestones

Manager, Product & Pricing Operations

Customer Success Manager

• Responsible for driving the successful onboarding and integration of acquired companies
• Manage a portfolio of acquisitions
• Ensure business continuity during onboarding
• Define integration strategy and execute on the integration roadmap
• Engage with internal stakeholders at all levels
• Translate M&A strategies into compelling narratives
• Lead execution planning and manage resources
• Collaborate with cross-functional teams
• Proactively identify trends, risks, and opportunities
• Drive continuous learning and organizational excellence in M&A

Customer Success Lead, M&A Director

Account Executive

• Become a go-to expert on our Platform portfolio and its value to customers
• Create and maintain a dynamic Territory Plan and contribute to Key Account Plans
• Generate new leads through proactive prospecting
• Exceed annual sales quotas by guiding clients through the full sales cycle
• Promote the power of the Platform, sharing customer success stories
• Enable and educate internal teams to identify and qualify Platform opportunities
• Collaborate with Salesforce Partners and Consultants on strategies and solutions
• Strategize, negotiate, and close deals to drive mutual success

Platform Account Executive

Sales

• Manage a team of Account Partners selling Salesforce Services across Payer, Provider, and Specialty Care customer segments
• Formulate and execute a cross-segment strategy to maximize business growth across your territory, with nuanced go-to-market approaches tailored to each sub-industry's regulatory environment and buying patterns
• Coach and mentor the team following AMER Commercial Office best practices and Healthcare sector-specific strategies
• Drive thoughtful, strategic, and enterprise-level transformation programs for our most ambitious healthcare customers — including health plans, integrated delivery networks (IDNs), hospital systems, ambulatory networks, and specialty care organizations
• Facilitate qualification, deal cycle participation, account reviews, and value assessments with an understanding of the distinct budget cycles, procurement processes, and compliance requirements across Payer, Provider, and Specialty Care
• Drive awareness within each healthcare micro-vertical to develop repeatable, scalable motions — including patient engagement, member services, care coordination, utilization management, and revenue cycle optimization
• Enable smooth transition and partnership into our delivery team with effective margins, staffing plans, approach, and Salesforce methodology
• Act as a trusted advisor to our customers to accelerate value and improve patient, member, and operational outcomes
• Serve as a key SME, leader, and services consultant to our sales teams across all three healthcare sub-verticals
• Serve as the liaison between internal and external teams, including regulatory, compliance, and clinical stakeholders unique to healthcare organizations

RVP, Services Sales

DevOps Engineer

• Demonstrate a sense of autonomy and urgency for ownership of your areas and proactively take accountability for progress forward
• Distill environmental constraints into the design of practical guardrails that enable service owners to receive rapid, self-service feedback about the efficacy and security of their service
• Transform human heavy processes into automated governance solutions
• Review and diagnose issues; take corrective action which may include coordinating with appropriate peer teams and escalating where necessary
• Responsible for leading key projects in design, development, and post-release support of the Continuous Integration solutions used by internal teams to support DET Public Sector managed CRM infrastructure
• Implement monitoring solutions to proactively identify issues and backup our infrastructure
• Evangelize the maturing governance of CI/CD pipelines with scrum teams and digest feedback for further efficiency iteration with the goal of maintaining service owner feature velocity
• Responsible for successful code deployment as part of our CI/CD delivery to our managed environments
• Transfers knowledge throughout organization, participates in projects to develop standard processes, and mentors junior staff and new hires
• Maintain and demonstrate 100% compliance with all written security policies, SOX procedures, and change management controls

SMTS DevOps, PubSec

Strategy

• Lead executive-level workshops and stakeholder engagements to align on experience strategy
• Define where artificial intelligence (AI) agents can autonomously solve customer needs
• Connect business landscape analysis and industry expertise to experience opportunities
• Visualize and prototype ideas and partner with Agentic Experience and UX teams

Business Strategy Director

• Build and maintain deployable demo assets on the Salesforce and NextGen platforms, including front- and back-end development, integrations across product clouds, and support for features like Data Cloud, Slack, and Marketing Cloud.
• Own the quality and reliability of assigned demo assets — performing root cause analysis, resolving technical issues, and deploying enhancements and fixes.
• Partner with Demo Product Owners to understand their needs, follow established DevOps and release management processes, and build demo configurations that work as intended.
• Contribute to developer documentation, mentor teammates, and drive continuous improvement in demo tooling and automation.

Industry Solutions Developer

• Own and drive the full technical lifecycle, from deep technical discovery and system design to architecture validation and technical close, across in-person and virtual engagements.
• Design and validate end-to-end data architectures integrating Salesforce D360 with enterprise systems (Snowflake, Databricks, BigQuery, Redshift, streaming platforms, MDM, and source systems).
• Own technical architecture decisions, including data modeling, identity resolution, real-time vs. batch patterns, data graph design, and activation strategies within D360.
• Partner with Account Executives to shape technical close strategy, grounded in architectural feasibility, scalability, and customer data realities.
• Execute hands-on technical validation (POCs, architectural walkthroughs, reference implementations) to de-risk complex deals and accelerate D360 adoption.
• Define repeatable industry-specific reference architectures built on D360 that scale across accounts and drive consistent outcomes.
• Collaborate deeply with Salesforce Product & Engineering teams to:
• Influence roadmap through high-signal Voice of the Customer feedback
• Validate architectural patterns against upcoming D360 capabilities
• Act as a technical authority during escalations, architecture reviews, and executive-level design discussions.
• Produce high-fidelity technical assets (architecture diagrams, Demos, governance models, activation patterns) used by field teams, partners, and customers.
• Serve as a trusted technical advisor to customer Chief Data Officers, Enterprise Architects, and Platform Owners.
• Ensure D360 architectures align to security, privacy, compliance, and trust requirements—especially in regulated industries.
• Represent Salesforce’s technical point of view for modern data and AI architectures, with D360 as the system of activation, at customer briefings and technical forums.

Pre-Sales Data and AI Architect – Solution Engineering

Affiliate Manager

• Attract and engage candidates across all channels — including inbound applicants, referrals, outbound sourced candidates, and candidates from campus events and partnerships
• Plan, coordinate, and execute in-person and virtual recruiting events, including content development, logistics, and stakeholder engagement
• Conduct in-depth candidate assessments from all sources, driving an exceptional candidate experience and delivering qualified talent to Recruiting partners
• Cultivate relationships with candidates for immediate and future opportunities and maintain accurate talent pool records in the CRM to support effective pipeline nurturing

Talent Attraction Partner – Futureforce AMER

Recruitment

• Manage end-to-end recruitment for early career candidates — ensuring candidates are well-matched to roles, thoroughly coached, and engaged throughout the hiring journey, including managing competitive offer processes and visa sponsorship workflows (where applicable)
• Partner with SVP and VP-level stakeholders to shape early career hiring strategies, define candidate profiles, and develop organization-level talent pipelines, while serving as a process expert on program policies, system workflows, and cross-functional hiring boundaries
• Build and maintain relationships with career centers, faculty, and student organizations at assigned university and community partnerships, and execute on-campus and virtual hiring events to drive awareness and pipeline
• Share market insights and process improvements with the broader Futureforce team, and support specialty talent programs by developing and presenting enablement content for candidates, new hires, and hiring teams

Recruiter, Futureforce AMER – Contract

Product Manager

• Define and own the FinOps product vision and strategy, including how it integrates with and leverages existing internal business partner solutions across our cloud infrastructure.
• Drive the entire product lifecycle for our FinOps software and data pipeline solutions, from ideation and requirements gathering to development, launch, and continuous improvement.
• Oversee release management and planning for FinOps products, ensuring timely and effective delivery of new features and capabilities.
• Collaborate with Product Managers and Engineering Leadership across various cloud environments (e.g., AWS, Azure, GCP, or other internal clouds) to identify opportunities for leveraging, extending, and optimizing FinOps capabilities within their products.
• Partner closely with Engineering to specify, detail, build, and release FinOps products and features that deliver tangible value.
• Work hand-in-hand with our Finance, Capacity Planning, and Cloud Operations experts to identify and solve the next generation of business problems, delivering a multiplier effect on our cost optimization efforts.
• Engage with internal stakeholders, success teams, project managers, and executive leadership, along with technology product ambassadors from across the organization, to prioritize the right FinOps features.
• Serve as a FinOps expert, representing the company in internal and external interactions, corporate events, and cross-functional engagements.

Senior Product Manager, FinOps

• build, configure, and maintain demos for events, launches, and customer presentations — including realistic data, automation, and persona-based access
• partner with Product, Sales, and Marketing to develop and execute demo strategies and ensure cross-functional alignment
• develop and manage automated provisioning, teardown, and monitoring processes for demo environments
• create and maintain documentation for setup, configuration, and troubleshooting