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Samsara

Customer Success Manager

Samsara

Customer Success Manager supporting Mid-Market customers, driving efficiency with IoT solutions at Samsara. Collaborating with cross-functional teams to meet customer needs while resolving technical issues.

Posted 7/6/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $115,150 - $131,600 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in driving business transformation through strategic customer engagements and technical account management, while effectively conveying the value of complex IoT products. Strong relationship-building and problem-solving skills are essential for successful collaboration with internal teams and customers.

Highest-signal resume keywords
Technical Account ManagementBusiness Transformation ExperienceStrategic Customer EngagementsRelationship-Building SkillsProblem-Solving Mindset

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
Ability To LearnUnderstanding Complex ProductsConveying Product ValueCollaboration Skills
Tools & Technologies
IoT PlatformSamsara Platform

Tech Stack

Tools & technologies
IoT

About the role

Key responsibilities & impact
  • Ensure customers increase the safety, efficiency, and sustainability of their operations with IoT platform
  • Deeply understand the Samsara platform’s capabilities and explain them
  • Resolve technical issues for customers
  • Drive business transformation through strategic engagements
  • Lead product consultation workshops for partnerships

Requirements

What you’ll need
  • Ability to learn, understand, and convey the value of complex products
  • Technical approach to account management
  • Strong relationship-building skills
  • Problem-solving mindset
  • Ability to work alongside various internal teams
  • Experience with business transformations and strategic customer engagements

Benefits

Comp & perks
  • Flexible, employee-led remote model
  • Professional development stipend
  • Comprehensive health plans
  • Parental leave
  • Above-market total compensation through base salary and performance-based bonus/variable pay