Director, Digital Assets Operations

skillventory - A Leading Talent Research Firm

Director of Digital Assets Operations overseeing Fidelity's digital investment ecosystem. Responsible for assessing product operations and managing end-to-end initiatives.

Posted 6/24/2026full-timeBoston • Massachusetts, New Hampshire, Texas • 🇺🇸 United StatesLead💰 $103,000 - $211,000 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

program managementproject managementroot cause analysisKPI trackingprocess mappingchange controlincident responsedigital asset operationsinvestment operationsportfolio operations

Soft Skills

stakeholder managementcommunicationanalytical problem-solvinginfluencingsynthesizing complex issuesactionable recommendationscross-functional leadershiporganizational skillscollaborationadaptability

Tools & Technologies

PM toolsPMO practicesRAIDdecision logsintake triagedocumentation systemsoperating modelscontrolsplaybooksSLAs

Certifications & Qualifications

Bachelor's degreeCAIACFAMBA

Industry Keywords

digital assetscryptocurrenciestokensblockchainfund operationscompliance monitoringtrading operationsperformanceadministrationvaluation

About the role

Key responsibilities & impact

Own end-to-end program management for digital asset operations initiatives (RTB + CTB)
Build and maintain integrated project plans, deliverables calendars, and critical path timelines
Establish and run cadence with business partners across FFIO, GPS, AM, Compliance, Legal, Risk, Technology, TO, and external providers
Create executive-ready materials for stakeholders and governance forums
Stand up and run program PMO mechanisms: RAID, decision logs, change control, intake triage, and KPI tracking
Maintain documentation of operating models, process maps, RACI, controls, and playbooks
Coordinate daily operational readiness for digital products—process stability, controls, SLAs, and incident response
Track and resolve operational issues, drive root cause analysis and durable fixes
Align and document procedures across administration, custody, valuation, trading ops, performance, compliance monitoring, and data flows
Lead cross-functional execution for new capabilities, product launches, regulatory change, and platform migrations
Manage dependencies across teams and vendors; ensure testing, readiness, and controlled releases

Requirements

What you’ll need

Bachelor’s degree or equivalent
10 + years of experience preferred
CAIA, CFA, and/or MBA is a plus
Experience in investment and fund operations, including key processes (administration, valuation, custody, trading ops, performance, compliance)
Experience in asset management operations, product/portfolio operations, or technology-enabled operating model change
Understanding of digital asset space and ability to ramp quickly in this sector
Detailed knowledge of digital investment products—cryptocurrencies, tokens, and blockchain-based transaction flows—preferred
Project/program management excellence, including proficiency with PM tools and PMO practices
Exceptional stakeholder management, communication, and analytical problem-solving skills—able to influence in a matrixed environment, synthesize complex issues, and deliver clear, actionable recommendation

Benefits

Comp & perks

comprehensive health care coverage and emotional well-being support
market-leading retirement
generous paid time off and parental leave
charitable giving employee match program
educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career