Customer Development Manager – Industrial

Softcard (acquired by Google)

Customer Development Manager cultivating key relationships and driving business growth for NAPA in Belmont/Kewdale area. Engage with industrial sectors for significant sales development and account management.

Posted 6/12/2026full-timeBelmont • 🇦🇺 AustraliaMid-LevelSeniorWebsite

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Soft Skills

communication skillsnegotiationinfluencefacilitationbusiness acumennumerical competencyprioritizationoutgoing naturepositive attitudeability to work under pressure

Industry Keywords

Account ManagementCommercial sectorAutomotive sectorIndustrial sectorsales resultscustomer relationship developmentterritory managementbusiness opportunitiesstrategic business planCustomer Value Proposition

About the role

Key responsibilities & impact

Build and develop strong relationships and generate significant new business growth within existing and new customers within the Belmont/Kewdale area
Managing of existing key accounts and the development of new accounts
Manage the territory in line with NAPA's Customer Value Proposition, collaborating with key internal and external stakeholders to meet the requirements of the strategic business plan
Maintaining a customer territory and maximising business opportunities and sales growth
Attend Sales Meetings, Trade Shows & Product Training as required

Requirements

What you’ll need

Industry Account Management experience is preferred from either of the following sectors: Commercial, Automotive or Industrial
Prior achievement in areas of responsibility, specifically sales results, customer relationship development and territory management
Strong written and verbal communication skills
Ability to negotiate, influence decisions, facilitate outcomes and achieve results
Sound business acumen and numerical competency
Proven ability to prioritise workloads
Outgoing nature with a positive and motivated approach who enjoys working within a fast-paced environment and can work calmly under pressure

Benefits

Comp & perks

Unlimited access to webinars, training events and courses
Recognition programs and incentives for your performance
Excellent work environment and team culture
Access to attractive retail discount and earn cashback
1 paid Volunteer Leave Day per calendar year
Parental leave top-up allowance
Employee Assistance Program with access to mental health and well-being support initiatives including confidential counselling services