Program Manager, TMO

Softcard (acquired by Google)

Manager, TMO overseeing large-scale transformation initiatives at NAPA. Planning, organizing, and managing central initiatives for effective program delivery.

Posted 6/17/2026full-timeAtlanta • 🇺🇸 United StatesMid-LevelSeniorWebsite

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

program managementprogram deliverychange managementdata analysisstakeholder managementresource allocationproject management methodologiesprogram portfolio managementrisk mitigationperformance optimization

Soft Skills

interpersonal skillsorganizational skillsanalytical skillspresentation skillscritical thinkingverbal communicationwritten communicationcollaborationrelationship buildingexpectation setting

Tools & Technologies

Shibumicentralized program portfolio tool

Certifications & Qualifications

PMPPgMPCAPM

Industry Keywords

transformation initiativesgovernance structuressteering committeesreview boardsbusiness outcomesprogram success criteriacross-functional teamsthird-party vendorsprogram management processesbusiness impact

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Assist in end to end program delivery of large-scale transformation initiatives, ensuring a clearly defined scope, timing, deliverables, resources, and KPIs for NAPA’s Transformation Management Office.
Utilize program management expertise for defined and ongoing or special initiatives to positively impact business outcomes.
Establishes and maintains relationships with leaders and business partners to understand needs, align on objectives, create buy-in, and push program timelines through to completion.
Establish and maintain governance structures including steering committees, review boards, and regular reporting to provide transparency and track progress.
Formulates and continually re-assesses the appropriate program management approach/structure and program management skill set / resourcing mix across internal and external partners to ensure all program build out tasks are successfully completed.
Utilizes key data and trends to identify insights and solutions for improved change effectiveness.
Engage and manage diverse stakeholders across functions and levels to facilitate collaboration, mitigate risks, and resolve issues.
Effectively sets and communicates project expectations to team members and stakeholders.
Manages and maintains the Transformation Management Office’s centralized program portfolio tool.
Partner with Change Management teams to implement effective communication, training, and adoption strategies that maximize business impact, while defining program success criteria and communicating to team throughout life cycle.
Identify opportunities to improve program delivery methodologies, tools, and processes within the Transformation Management Office.
Coordinate cross-functional teams, third-party vendors, and dependencies to optimize resource allocation and performance.

Requirements

What you’ll need

Minimum 5 years working knowledge of program management processes trends, and best practices.
Previous program management experience including demonstrated ability to manage multiple programs simultaneously with different stakeholder sets.
Strong interpersonal, organizational, analytical, presentation and critical thinking skills.
Excellent verbal and written communication skills.
Bachelor’s degree in relevant field or relevant work experience.
PMP, PgMP, CAPM, and/or comparable project management certifications.
Experience with Shibumi.

Benefits

Comp & perks

Must be able to work in a corporate office setting.