Business Performance Manager, ISO Excellence

Softcard (acquired by Google)

Business Performance Manager responsible for improving operations of independent store partners through data-driven solutions. Analyze sales and inventory data to enhance financial performance with cross-functional teams.

Posted 7/17/2026full-timeAtlanta • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in data analysis, financial modeling, and performance metrics to drive pricing and inventory optimization. Collaborates effectively with cross-functional teams to implement strategic initiatives and improve operational efficiency.

Highest-signal resume keywords

Data AnalysisFinancial ModelingPricing StrategyInventory ManagementCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisFinancial ModelingPricing StrategyInventory ManagementPerformance MetricsROI QuantificationReport DevelopmentDashboard CreationKPI TrackingOperational Best Practices

Soft Skills

CollaborationCommunicationProblem-SolvingActionable InsightsStakeholder Engagement

Tools & Technologies

CRM SoftwareMS Office SuiteExcel

Industry Keywords

Sales PerformanceMargin AnalysisRebate ManagementInventory ProductivitySupply Chain Optimization

About the role

Key responsibilities & impact

Analyze sales, margin, pricing, rebate, and inventory performance data at the ISO, customer and market level.
Identify areas for improvement with margin, pricing, rebate, inventory, and underperforming programs.
Assess profitability trends and highlight risk or growth opportunities.
Develop recurring reports and dashboards to monitor key performance metrics.
Evaluate pricing realization and execution trends.
Identify opportunities for pricing adjustments or structural pricing improvements.
Partner with Sales and Finance to model financial impact scenarios.
Support execution of approved pricing actions and monitor post-implementation results.
Assess performance of promotions, rebates, and growth programs.
Quantify program ROI and identify underperforming initiatives.
Recommend adjustments to improve effectiveness and financial return.
Track and report measurable financial impact of optimization efforts.
Analyze inventory productivity, order patterns, and tool utilization trends.
Identify opportunities to improve inventory turns and reduce aged or excess inventory.
Collaborate with Supply Chain and Operations to support recommended improvements.
Promote adoption of reporting tools and operational best practices across ISO locations.
Establish baseline performance metrics for assigned partners or regions.
Develop and maintain scorecards for key KPIs (margin %, pricing realization, inventory turns, program ROI, etc.).
Provide regular performance insights and recommendations to ISO leadership.
Monitor progress against agreed action plans and escalate material risks or performance gaps as needed.
Facilitate working sessions with ISO partners and internal stakeholders to review performance data and align on action plans.
Coordinate with Finance, Sales, Pricing, Inventory, Supply Chain, and Operations to support implementation of approved initiatives.
Follow up on initiative progress and document measurable outcomes.

Requirements

What you’ll need

High School Diploma or equivalent required.
5–7 years of experience in operations, pricing, finance, analytics, or business performance role
Highly proficient in CRM software pipeline management and MS Office Suite.
Strong Excel and data analysis skills.
Experience working with cross-functional teams.
Ability to translate data into clear, actionable steps.

Benefits

Comp & perks

Prolonged periods of sitting at a desk and working on a computer
Frequent use of hands and fingers for typing and operating office equipment
Occasional standing and walking during meetings or site visits
Ability to travel (air and ground) as required for business needs
Ability to lift up to 15–25 pounds occasionally (e.g., laptop bag, materials)
Ability to communicate effectively in person, via phone, and in virtual settings