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Claim Processing Representative
Sun LifeClaim Processing Representative handling entry-level and intermediate claims with high accuracy for DentaQuest. Supporting call center operations and completing claim-related projects as needed.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong attention to detail and accuracy in processing claims, with a solid understanding of general insurance principles. Proficient in Microsoft Office and possesses strong interpersonal and communication skills to effectively interact with co-workers and clients.
Highest-signal resume keywords
Claims ProcessingMicrosoft OfficeAttention to DetailStrong Math CompetencyInterpersonal Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims ProcessingMath CompetencyComputer OperationMicrosoft WordMicrosoft ExcelMicrosoft OutlookInsurance Principles
Soft Skills
Attention to DetailSelf-MotivationCooperative InteractionOrganizational SkillsEffective Communication
About the role
Key responsibilities & impact- process entry-level and intermediate claims with a 99% or greater accuracy rate
- adhere to approved claim workflow requirements to maximize efficiency
- serve as backup to Claim Administration team for entry-level adjustments to claims as necessary
- serve as back up to call center during peak periods by taking provider and member calls
- successfully complete basic claim-related projects
Requirements
What you’ll need- Associates degree or two years of experience in a business environment
- Strong math competency
- Ability to efficiently operate computer
- Strong interpersonal, written and verbal communication skills
- Attention to detail, accuracy and organization skills
- Self-motivation demonstrated by a readiness to learn more and assume new challenges
- Cooperative, professional, and effective interaction skills with co-workers, business partners, and visitors
- Ability to work in excess of 40 hours in one week
- Ability to use Microsoft Office (Word, Excel and Outlook)
- Understanding of general insurance principles
- Able to follow verbal and written instructions
- Ability to read and comprehend at a high school level
- Required to attend additional training as requested/deemed necessary
- Previous claim processing experience is a plus
Benefits
Comp & perks- generous vacation and sick time
- market-leading paid family, parental and adoption leave
- medical coverage
- company paid life and AD&D insurance
- disability programs
- partially paid sabbatical program
- 401(k) employer match
- stock purchase options
- employer-funded retirement account
- inclusive and collaborative work environment