M365 Productivity & Collaboration Engineer, MS InTune, SCCM

Sun Life

M365 Engineer delivering Microsoft 365 productivity and collaboration solutions for Sun Life. Solving complex technical challenges with a focus on end-user experiences in a hybrid work environment.

Posted 7/8/2026full-timeWaterloo • 🇨🇦 CanadaSeniorLead💰 CA$90,000 - CA$140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and delivering scalable Microsoft 365 and collaboration solutions, with a strong focus on endpoint engineering and identity management. Proven ability to analyze and improve operational processes while managing multiple priorities in complex enterprise environments.

Highest-signal resume keywords

Microsoft 365 EngineeringWindows 10/11 Endpoint ManagementIdentity ManagementCollaboration Solutions DesignTroubleshooting and Problem-Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Microsoft 365Windows 10Windows 11TeamsEntra IDConditional AccessMFAIntuneEndpoint EngineeringCollaboration Solutions

Soft Skills

Written CommunicationVerbal CommunicationInterpersonal SkillsAnalytical SkillsProblem-Solving

Industry Keywords

IT IndustryEnterprise EnvironmentsOperational ResponsibilitiesProject DeliveryContinuous Improvement

About the role

Key responsibilities & impact

Design and deliver scalable and secure Microsoft 365 and collaboration solutions.
Act as a subject matter expert for Windows, M365 productivity, collaboration, identity, and endpoint platforms.
Engineer and operate Microsoft 365 services including Teams, Entra ID, Conditional Access, MFA, Intune.
Design, engineer, and maintain standardized Windows 10/11 endpoint platforms.
Collaborate with operations and support teams to analyze incident, problem, and trend data for continuous improvement.

Requirements

What you’ll need

7+ years of experience in the IT industry, with strong focus on Microsoft 365, identity, collaboration, and/or endpoint engineering.
Strong written and verbal communication skills with excellent interpersonal skills.
Proven troubleshooting, analytical, and problem-solving abilities in complex enterprise environments.
Ability to manage competing priorities and balance operational responsibilities with project delivery.
University degree or college diploma in a related discipline, or equivalent practical experience.

Benefits

Comp & perks

Wellness programs that support the three pillars of your health – mental, physical, and financial
The opportunity to move along a variety of career paths with amazing networking potential.
Hybrid organization allows flexible work arrangements based on business and client needs.