Operations Manager, Steam & Gen Services

Switzerland Global Enterprise

Operations Manager for Steam & Gen Services at GE Vernova. Driving strategy and improvement in power generation markets.

Posted 5/20/2026full-timeMexico City • 🇲🇽 MexicoSeniorLeadWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

process developmentforecasting modeloutage quotingproject managementLean toolsKaizen leadershipscope optimizationquote optimizationcross-functional initiativesproblem resolution

Soft Skills

collaborationcommunicationchange managementleadershipanalytical skillsefficiency improvementcustomer servicemulti-project managementteamworkstrategic thinking

Certifications & Qualifications

Bachelor's degree

Industry Keywords

power generationServices SIOP processfield resourcesST and Generator outagesCOPQ opportunitiesemergent customer issuesRepairs Value StreamParts fulfillmentvisibility and accountabilityglobal travel

About the role

Key responsibilities & impact

In collaboration with ITR teams, set the strategy to participate in the available SAS of every Major and Minor outage (field resources requirements, scope optimization, quote optimization, resources availability, identify COPQ opportunities, etc)
Develop/implement a common process for Steam Turbine & Generator base scope outage quoting to enable maximum win rate
Develop/implement a global forecasting model, to track ST and Generator outages, adjusting the strategy to the specific requirements of each technology.
Partner with the Business Line Global Operations team, to develop and implement a Services SIOP process, that supports the growth and dynamics of the ST and Gen markets
Support emergent customer issues as needed by identifying and directing resources to improve our readiness to serve position (RTS).
Support customer and outage escalations as required. Direct conversations and meetings with customers is often necessary, and sometimes in person.
Collaborate with One Field Service, Repairs Value Stream/ Repairs Sales, and Parts fulfillment centers, to identify capabilities gaps, drive process streamlining and develop strategy for ST/Gen dedicated visibility, accountability, and daily management.
Provide Kaizen leadership, identifying gaps and empowering the organization to continuously improve.
Ensure the implementation and usage of Lean tools and strategies.

Requirements

What you’ll need

Bachelor's degree from an accredited university or college
Minimum 7 years of experience in Services commercial or execution roles, including a minimum of 3 years in the power generation industry
Demonstrated ability to analyze, resolve problems, and lead cross-functional initiatives
Track record of driving change, efficiency and improvements, proven Change Agent.
Established project management skills
Ability to work on multiple projects simultaneously and collaborate effectively in a cross-functional team.
Willingness and ability to travel globally

Benefits

Comp & perks

Relocation Assistance Provided: No