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Senior Design & Delivery Manager – Commercial & Engineering Collaboration
Switzerland Global EnterpriseLead Design & Delivery Manager overseeing business process standardization and digital transformation in Commercial & Engineering Enablement at GE Vernova. Collaborate with cross-functional teams to deliver strategic business outcomes.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
process harmonizationorganizational change managementdigital transformationfunctional requirementsprocess governanceKPI frameworksissue managementoutage planningproject management
Soft Skills
leadershipcommunicationinterpersonal skills
Tools & Technologies
Salesforce CRMSalesforce Service CloudGEV ApplicationsVisionsuiteServiceMaxService Manager WorkbenchEventVisionFieldVisionRealTrackERP-integrated environments
Certifications & Qualifications
Bachelor’s degree
Industry Keywords
CommercialSupply ChainField ServicesOperationsbusiness model transformationoperational performancecontinuous improvement
Tech Stack
Tools & technologiesCloudERPOracle
About the role
Key responsibilities & impact- partnering across Commercial, Engineering, Project & Engineered Solutions and Service Operations teams
- driving process harmonization across business teams and profit pools with standard KPIs
- leading organizational change management in support of business model transformation
- developing end state processes and partnering with IT teams to deliver digital transformation roadmaps
- engaging with business partners and IT teams to translate business outcomes into functional requirements
- ensuring a seamless flow of data, process controls, and accountability across commercial, project execution, fulfillment and finance teams
- establishing process governance, KPI frameworks, and issue management routines to drive operational performance and continuous improvement
- leading the migration of outage planning and project management capabilities from Realtrack to LeanKor in Salesforce Service Cloud
Requirements
What you’ll need- Bachelor’s degree from an accredited university or college
- 10+ additional years of experience in cross functional roles supporting Commercial, Supply Chain, Field Services, Operations organizations
- 5+ years of experience in a leadership role
- Functional expertise with GEV Applications including Salesforce CRM, Visionsuite, ServiceMax, Service Manager Workbench, EventVision, FieldVision, RealTrack, ETM, and Salesforce Service Cloud platforms, as well as ERP-integrated environments (Oracle, SAP, or similar)
- Proven experience leading service, operations, or field service transformations across regions.
- Strong oral/written communication skills as well as interpersonal & leadership skills
- Demonstrated ability to translate business strategy into scalable digital solutions in partnership with IT
Benefits
Comp & perks- medical, dental, vision, and prescription drug coverage
- access to Health Coach from GE Vernova, a 24/7 nurse-based resource
- access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
- GE Vernova Retirement Savings Plan
- tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
- access to Fidelity resources and financial planning consultants
- tuition assistance
- adoption assistance
- paid parental leave
- disability benefits
- life insurance
- 12 paid holidays
- permissive time off