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Senior Services Manager – Customer Contract Management
Switzerland Global EnterpriseSenior Contract Manager overseeing contract management processes across pre-award, project, warranty, and services phases at GE Vernova. Leading risk identification and contractual guidance for key projects.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in contract management processes, vendor recovery strategies, and claim mitigation efforts, with a strong focus on project execution and risk management. Proven ability to provide strategic guidance and lead cross-functional teams in optimizing contractual agreements and operational procedures.
Highest-signal resume keywords
Contract ManagementClaim MitigationRisk ManagementProject ManagementVendor Recovery
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Contract Lifecycle ManagementLiquidated Damages CalculationsProject ExecutionService AgreementsContractual Guidance
Soft Skills
Oral CommunicationWritten CommunicationInterpersonal SkillsLeadership SkillsProblem Solving
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Contract Management ProcessesVendor Recovery ProcessesEmerging RisksWarranty ContractsEnterprise-wide Procedures
About the role
Key responsibilities & impact- Create, own, and continuously improve contract management processes and procedures at the regional level
- Design and implement vendor recovery processes and procedures to maximize contractual recoveries from suppliers and subcontractors
- Manage and serve as the primary contract owner for key large customers
- Lead claim mitigation efforts, identify emerging risks, and manage LD calculations and mitigation strategies across projects, warranty, and service contracts
- Provide strategic contractual guidance to teams across projects, services, and transactional business
- Support base contract language revisions and support enterprise-wide procedures, playbooks, and frameworks
Requirements
What you’ll need- Bachelor's degree from an accredited university or college
- at least 7 years of experience in operations, commercial, sales, contract management, or project management functions
- Significant experience supporting project execution, contracts, and service agreements
- Strong oral and written communication skills
- Strong interpersonal and leadership skills
- Demonstrated ability to analyze and resolve problems
- Demonstrated ability to lead programs / projects
- Ability to document, plan, market, and execute programs
- Established project management skills
- Experience with contract claim mitigation, liquidated damages calculations, and risk management
- Familiarity with contract lifecycle management, including pre-award, execution, warranty, and services phases
Benefits
Comp & perks- medical, dental, vision, and prescription drug coverage
- access to Health Coach from GE Vernova, a 24/7 nurse-based resource
- access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
- GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions
- access to Fidelity resources and financial planning consultants
- tuition assistance
- adoption assistance
- paid parental leave
- disability benefits
- life insurance
- 12 paid holidays
- permissive time off