Technical Support Engineer – Synchronous Condenser

Switzerland Global Enterprise

Ingénieur Support Technique participant à la satisfaction des clients dans le secteur énergétique. Réalisant l'interface technique et le support auprès des intervenants lors des projets.

Posted 7/9/2026full-timeMassy • 🇫🇷 FranceMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in electrical engineering, power systems, and control systems, with a strong focus on customer relationship management and technical support. Proficient in problem-solving and continuous improvement initiatives within the industrial IT and automation sectors.

Highest-signal resume keywords

Degree In ElectronicsTechnical Experience With Power ConvertersStrong Knowledge Of Electrical EngineeringFluent In EnglishExcellent Verbal Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Power SystemsControl SystemsAutomationIndustrial ITTechnical SupportAnalytical SkillsProblem-Solving SkillsTechnical Specifications ValidationCustomer InterventionsDevelopment Initiatives

Soft Skills

Interpersonal QualitiesAbility To Work Independently

Tools & Technologies

Dedicated Issue Tracking Tool

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Electrical EngineeringPower ConvertersRotating MachinesIndustrial ComputingContinuous Improvement

About the role

Key responsibilities & impact

You will be responsible for acting as the technical interface with customers, field personnel, project managers and sales teams on the functional aspects of delivered systems
Provide technical support to customers by phone or on site to assist field personnel during commissioning or maintenance phases
Participate in developing technical solutions for commercial proposals
Validate technical specifications from customers and suppliers
Track and log issues in a dedicated tool
Identify lessons learned and work with the Quality team to drive continuous improvement of products and practices
Develop the customer relationship to become the preferred technical contact
Collaborate with design teams (Engineering, R&D) to stay up to date with the new technologies being used

Requirements

What you’ll need

Degree in electronics (power systems and electric machines) and in industrial computing/control (Engineering degree, Master’s or equivalent experience)
Ideally 3 years of experience in on-site customer interventions
Technical experience with power converters, rotating machines and control systems
Strong knowledge of technical fields such as electrical engineering, automation or industrial IT
Fluent in English (spoken and written) is mandatory
Willingness to travel for occasional international assignments (expert assessments, site surveys, training)
Excellent verbal communication skills and interpersonal qualities
Ability to work independently
Strong analytical and problem-solving skills
Solid technical background (electrical engineering, automation & industrial IT)
Ability to propose development and improvement initiatives
Valid driver’s license

Benefits

Comp & perks

Relocation assistance: No