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ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
data entrylegal assistant worktyping skillstranscription skillsproject managementworkflow coordinationperformance managementemployee trainingcase tracking systemssubpoena processing
Soft Skills
leadershipattention to detailprocess-driventeamworkcommunicationadaptabilitycustomer service orientationsound judgmentmotivationconfidentiality
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft Accesspersonal computersfax machinescopierstelephone systemscase tracking systemsoffice equipment
Certifications & Qualifications
High School DiplomaGEDLegal Assistant certification
Industry Keywords
subpoenalegal requestsadministrative tasksbanking environmentcorporate environmentlegal officeconfidentialityemployee performanceteam managementintake operations
About the role
Key responsibilities & impact- The U.S. Subpoena Team manages the intake and processing of subpoenas and other legal requests, ensuring timely, accurate, and compliant responses within a high-volume, deadline-driven environment.
- The Intake Team Lead oversees daily intake operations, including reviewing incoming requests, coordinating workflow, and ensuring accurate data entry into case tracking systems.
- This role requires strong leadership, attention to detail, and a process-driven approach to managing high-volume administrative tasks and prioritizing time-sensitive requests.
- Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required.
- Provides management, leadership, coaching, counseling and guidance to subpoena team.
- Supervises subpoena department projects and meets regularly with subpoena department members to track progress and adjust assignments and deliverables.
- Trains new subpoena staff members in policies, practices and procedures including incorporating procedures.
- Oversees the more complex production requests and prepares them for submission to Legal Research team.
- Provides direction to other Subpoena staff members; assigns, prioritizes and monitors work.
- Leads projects, special tasks and the more difficult to handle summons and subpoenas.
- Communicates with in-house counsel and outside counsel on various topics.
Requirements
What you’ll need- High School Diploma or GED
- 5 Years of related experience
- Legal Assistant certification/training highly desirable
- 4+ years of legal assistant work experience or administrative experience in a banking or corporate environment or legal office is required
- Advanced Proficiency with basic office equipment such as personal computers, fax machines, copiers and telephone systems with excellent knowledge of Microsoft Word, Excel, PowerPoint and Access
- Excellent typing and transcription skills
- Detail-oriented, highly motivated and adaptable
- Must exercise sound judgment and maintain confidentiality of records and information
- Must have excellent Customer service orientation
Benefits
Comp & perks- health and well-being benefits
- savings and retirement programs
- paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
- banking benefits and discounts
- career development
- reward and recognition