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Manager Tech Delivery – Partner Management, Retail Technology Lab
TDManager overseeing a team of IT professionals for the Canadian Branches at TD. Focusing on hardware initiatives and relationships with business clients to deliver technology solutions.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in managing IT professionals and overseeing technology projects, with a strong focus on financial planning and cost-saving initiatives. Possesses in-depth knowledge of networks, Windows servers, and the Canadian retail banking environment.
Highest-signal resume keywords
IT Team ManagementFinancial PlanningStakeholder EngagementNetwork and Windows Server KnowledgeProblem Determination
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
IT Project OversightCost NegotiationInfrastructure ModernizationData Gathering and AnalysisBusiness Application ConfigurationSystem Administration
Soft Skills
Relationship BuildingKnowledge TransferProactive Proposal Development
Certifications & Qualifications
Undergraduate DegreeTechnical Certificate
Industry Keywords
Canadian Retail BankingFinancial ServicesCustomer-Focused Service
About the role
Key responsibilities & impact- Accountable for direct or indirect day to day management of a team of IT professionals
- Negotiating technology costs and scope in forecasting, planning process with subset of business clients
- Identify opportunities, pro-active proposals/ideas to produce cost savings and/or modernize the infrastructure
- Annual financial planning
- Support and guidance on in-flight projects and planning of new initiatives
- Knowledge transfer to/from team members
- Identify opportunities to reduce expenses
- Build relationships with the business and other TD partners.
Requirements
What you’ll need- Undergraduate Degree or Technical Certificate
- 7-10 years relevant experience managing IT professionals, stakeholders, and technology project oversight
- Experience in the Canadian retail banking environment, financial services or customer‑focused service industries
- Extensive understanding of networks and switches, Windows servers knowledge
- Commitment to staying abreast of industry and business trends
- Readiness to serve as a technology, trends and processes "go-to" resource
- Ability to work with stakeholders to run initiatives, configure, upgrade and administer business applications and systems of moderate to high complexity, under minimal management supervision
- Strong ability to perform problem determination, including data gathering and analysis
- Great comfort-level acting as a reference for team or clients.
Benefits
Comp & perks- Discretionary variable compensation award considering business and individual performance
- Growth opportunities and skill development
- Total Rewards package includes health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs