Account Manager

• Establish and maintain long-term relationships with dealer partners
• Achieve targeted volume production through disciplined sales
• Monitor and increase dealer penetration in assigned territory
• Consult with dealers to understand their specific needs and provide exceptional service
• Develop and maintain strong industry knowledge and market intelligence

Dealer Relationship Manager

Operations

• Provide a broad range of operational support
• Communicate with partners in a professional manner
• Execute transactions accurately, on time
• Support partners with incoming transactions
• Participate fully as a member of the team

Operations Officer I

Analyst

• Executes audits for an assigned business, function or project
• Provides audit expertise and executes audit processes as part of a team or as an individual contributor
• Conducts audit work based on established audit plans and executes audits in accordance with established standards

Early Talent Analyst Program – Audit

Security Engineer

• Provide comprehensive and diverse range of risk management expertise to business leaders
• Lead and support the implementation of risk frameworks and management activities
• Advise on execution strategy and lead the development of functional programs
• Review and challenge risk assessments and control evaluations
• Conduct thematic reviews into emerging risk areas and provide oversight

Security Risk Domain Oversight

• Defines, develops and/or implements Technology Controls / Information Security related policies, programs, tools
• Provides specialized expertise and guidance on assessing risks, identifying potential gaps and providing security solutions to mitigate risks and protect the Bank
• Participates on projects of moderate to high complexity and provides complex reporting, analysis, and assessments at the functional, business line or enterprise level for own area
• Acts as a lead expert resource in technology controls / information security for project teams, the business / organization and/or outside vendors
• Provides managerial oversight and support for all U.S. technology remediation activities, including oversight of responses, tracking of management commitments, and escalation of at-risk issues to the U.S. Technology Regulatory Remediation Program Oversight Lead
• Responsible for reporting the status of all technology and cybersecurity remediation activities to the U.S. Technology Regulatory Remediation Program Oversight Lead
• Responsible for advising control owners, quality control testing teams, and project teams on the actions to address technology related regulatory remediation commitments

Information Security Specialist

• Defines, develops and/or implements Technology Controls / Information Security related policies, programs, tools
• Provides specialized expertise and guidance on assessing risks, identifying potential gaps and providing security solutions to mitigate risks
• Participates on projects of moderate to high complexity
• Provides complex reporting, analysis, and assessments at the functional, business line or enterprise level

Communications

• Provide strategic communication counsel and tactical execution on customer and colleague initiatives, including Change initiatives
• Develop and execute a variety of communication strategies and tactics
• Mentor junior member of the team
• Help evolve the Communications function (process and style) aligned with Business Banking, while ensuring the production of strategic, relevant, and timely communications
• Draft exceptional, clear, concise, audience-specific communications
• Find ways to streamline processes and improve client-facing and internal communications across the business
• Act as Communications lead for projects, as needed

Group Communications Manager II

Call Center Representative

• Assist in-bound callers with account inquiries
• Resolve issues by providing advice and recommending products
• Deliver legendary customer service by providing tailored solutions
• Participate in ongoing training and coaching support for growth

Contact Center Rep III, Loss Prevention, English & French

• Prepare credit risk reports monitoring internal policy limits and perform variance analysis
• Participate in enterprise-wide risk initiatives
• Subject matter expertise for credit risk activities
• Build knowledge on wholesale and commercial credits
• Respond to ad-hoc requests accurately and timely
• Collaborate and develop relationships across various departments

Risk Analyst, Credit Risk Analysis – Reporting

Product Operations

• The Senior Manager of Product Operations leads complex operational functions supporting cash management and deposit products, including payments, receivables, deposit accounts, liquidity management products and digital transaction services primarily for Commercial Banking clients.
• Key objectives for the role include improving operational efficiency, creating sales and operational capacity by streamlining policy, processes and enhancing automation.
• The role will liaise with key partners in Commercial Banking Centres (sales), Commercial Banking Operations, Compliance and FCRM (Financial Crime and Risk Management), Fraud, Enterprise Payments, Vendor Management and Technology Services.
• The Senior Manager will play a role in Business Banking's objective to grow deposits and drive Cash Management penetration and recapture market share through strong operational execution, process discipline and cross-functional leadership.
• Identify and recommend opportunities to improve policies and processes to simplify our approach and assist customer facing employees with product sales and service.
• Remain current with key business initiatives and ongoing issues/trends and develop an understanding of critical business success factors.
• Manage/provide management oversight of annual attestation processes, AML and on Operational Incidents including applicable reporting and remediation.
• Address complicated support escalations from partners including CCSC, CBCs, SBAC, SBBAR, Sales Distribution, and Product Partners.
• Leverage a strong knowledge of our legal, compliance and operational risk requirements, and ensure policies and processes mitigate risks, and align with Business Banking objectives and TDBG standards.
• Review/approve documented operating policies and procedures that are customer centric, employee friendly and market competitive.
• Analyze information to understand the impact on the business and make recommendations based on findings.
• Manage a team of diverse talent with people management responsibilities such as coaching and performance evaluation.
• Work within a matrix environment and use impact and influence to help accomplish tasks.

Senior Manager, Commercial Product Operations

Financial Crime

• Provide expert compliance and risk management guidance on AML/ATF/Sanctions/ABAC matters
• Advise on new and changed regulatory requirements
• Develop and implement compliance programs
• Manage significant issues and events

Financial Crime Risk Business Oversight Specialist

• Manage an assigned portfolio of Commercial mortgage customers
• Demonstrate sound credit knowledge and expertise
• Conduct in-depth mortgage analysis
• Focus on risk management and overall portfolio management
• Collaborate with CMG Originators and CBC's to underwrite new opportunities

Senior Credit Analyst – Commercial Mortgage Group

• Responsible for the 3rd line of defence audit coverage for TD Bank Group's Financial Crimes related activities across the first and second line
• Develop a risk-based Audit Plan for TD's Financial Crimes portfolio and provide periodic reporting to governance committees including Audit Committees
• Deliver the plan evenly over the course of the year subject to approval of the TDBG Audit Committees and regulatory expectations
• Adhere to audit standards
• Recommend, support & maintain appropriate resources to execute the plan, including the requisite subject-matter expertise
• Identify all significant control gaps in coverage areas
• Provide clear, comprehensive and timely reporting on significant control matters
• Stay current on evolving regulatory expectations and industry practices and incorporate into Audit Plan and approach
• Articulate the relevance of root causes and issues across audit engagements and conduct trend analysis to determine the impact across the organization
• Maintain strong relationships with clients, regulators and external auditors
• Represent Internal Audit on management committees and on key projects
• Attract, develop and retain talent and maintain active pipeline for SMEs
• Provide ongoing support and ownership for IA divisional priorities such as Staff Development and Diversity & Inclusion initiatives
• Drive employee engagement

Associate Vice President, Audit, Financial Crimes

Business Analyst

• Lead a diverse range of stakeholders; communicates effectively by adapting style and technique to a diverse audience
• Analyze impacts to customers, stakeholders, employees, process, technology solutions to achieve business results
• Engage appropriate stakeholders to identify and manage required outcomes of projects for the business
• Contribute to the application of change management best practices
• Collaborate with the project manager and business sponsor to identify and ensure required resources are assigned to the project for successful delivery of requirements
• Lead requirements management on project(s)
• Facilitate and follow a structured approach to plan, elicit, analyze, document, communicate, and manage business requirements with stakeholders
• Establish and maintain full requirements traceability and prioritize requirements and scope changes to ensure business needs are met
• Actively track requirements risks, issues, assumptions, and constraints

Senior Business Analyst – Regulatory Reporting

Full-stack Engineer

• Strategize & lead testing of TD Bank's production like infrastructure with a focus on automation & scale
• Promote and apply best practices for performance testing of scalable and reliable services across engineering
• Be a subject matter expert and partner with our engineering team on areas of performance and scale
• Drive initiatives to evolve our current performance framework/tools/processes and keep it in line with best practices and scalability needs.
• Participate in root cause analysis for performance related incidences and determining how we can prevent them in the future
• Identify performance bottlenecks and create repeatable processes
• Be a performance test advocate and advisor for the performance tools and frameworks that serve as a model for others with regard to quality, scalability, operability, maintainability, etc.
• Participate in defining the technical vision and architecture with performance in mind
• Communicate and collaborate across levels, functions, and organizational boundaries
• Mentor and coach junior engineers to leverage their full potential

Dealer Relationship Manager

Operations Officer I

Early Talent Analyst Program – Audit

Security Risk Domain Oversight

Information Security Specialist

Information Security Specialist

Group Communications Manager II

Contact Center Rep III, Loss Prevention, English & French

Risk Analyst, Credit Risk Analysis – Reporting

Senior Manager, Commercial Product Operations

Financial Crime Risk Business Oversight Specialist

Senior Credit Analyst – Commercial Mortgage Group

Associate Vice President, Audit, Financial Crimes

Senior Business Analyst – Regulatory Reporting

Performance Engineering Lead