Risk

• Leads, develops and oversees a broad, highly specialized and diverse team of experts and/or Risk professionals
• Provides oversight, advisory support/services and acts as an oversight function related to TD's enterprise/operational Risk programs
• Acts as a thought leader for all risk-related activities
• Provides effective challenge, oversight, and risk intelligence behaviors and outcomes, while operating within the Bank's risk appetite
• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Oversees and leads a large and/or highly complex and diverse reporting function for an area of significant risk, complexity or scope while growing talent, developing skills and capabilities to achieve career goals, support project/initiative success and achieve business results
• Provides coaching, mentorship and guidance to practitioners, business, executives within area of expertise
• Manages and oversees the overall discipline and strategy for the respective areas while aligning to the enterprise best practices
• Facilitates key strategic discussions and provides thought leadership to executive audience
• Sets operational team direction and collaborates with others to execute on common goals
• Focuses on longer-range planning for functional area.

Senior Manager, Group Risk

Content Manager

• Oversee the creation and publication of dynamic digital corporate content
• Write short and long-form content to be published on TD-owned channels
• Edit written and multimedia content that will be featured on TD Stories
• Work closely with a team of communicators to develop content strategies
• Look for opportunities to incorporate current affairs into content that resonates with employees and an external audience

Manager, Digital Content Specialist, Corporate Affairs

Call Center Representative

• Engage in a positive and professional way with customers
• Resolve issues efficiently and accurately by understanding the customer's needs
• Contribute to the growth of the business by developing and deepening new and existing relationships
• Understand the customer's needs and identify opportunities to promote products and services
• Takes ownership of customer concerns, gathering data, analyzing, and resolving complex customer issues at first contact
• Ensure due diligence is taken to support the accuracy of all customer transactions
• Engage customers/partners through a consultative approach to identify their current and future service needs
• Arrive on time and ready to receive/make customer calls as scheduled throughout the shift

Bilingual Contact Center Representative, Overnight

Financial Crime

• Assess and adjudicate incoming alerts and investigation requests
• Provide analysis and data gathering support for cases
• Apply knowledge of bank procedures, products, and systems

Financial Crime Risk Investigative Analyst

Analyst

• Responsible for conducting in-depth industry and financial analysis of existing and potential borrowers
• Works more independently but under the guidance and review of lead staff
• Good understanding of loan risk factors
• Researches industry specific information from outside sources, which may include conversation with Borrowers, industry publications, area libraries, references from other banks, credit agencies, as well as accessing information through the Internet
• Participates in Customer meetings and make direct inquiry for specific Customer information based on prior research, experience and knowledge (may require travel at times)
• Integral part of loan origination process
• Responsible for performing underwriting analysis of Borrower's character, credit worthiness and financial condition
• Supports the lending function by providing analytical support
• Prepares insightful and timely approval memorandums for presentation to appropriate lending and credit authorities
• Thoroughly analyzes financial statements, management profiles, business and product cycles, cash flow ability, collateral, agings, etc. of future and existing Customers to identify trends, measure performance, assess financial strength and develop an assessment of credit risk
• May prepare complete written analysis with appropriate recommendations for approval, denial and alternative structure when necessary
• May maintain credit files, monitor data such as updated financial statements and prepare updated analysis memos
• Monitors compliance with regulatory requirements
• Provides written analysis that identifies any deviations from the Company Commercial Loan Policy and becomes familiar with alternative structures in order to reduce credit risk
• Achieves operational performance standards in quality and timeliness

Credit Analyst II – REITs, CRE Funds, Capital Call Facilities

General

• Proactively support TDAF Product Business Systems including issue remediation, requirements development, procedure documentation, and data governance
• Partner with Operations, Technology, Legal, Compliance, Internal Audit, and Risk teams to strengthen governance, improve control effectiveness, and support audits
• Work with Product leadership to create consistency and efficiencies, manage complex projects, and document key processes

Business Analysis Specialist

Security Engineer

• Define, develop and/or implement Technology Controls / Information Security related policies and programs
• Provide specialized expertise and guidance on assessing risks and identifying potential gaps
• Participate on projects of moderate to high complexity and provide complex reporting, analysis, and assessments
• Act as a lead expert resource in technology controls/information security for project teams and the organization

Information Security Specialist – Insider Threat

Software Engineer

• Responsible for analyzing business requirements and conducting program/system research
• Develop new applications and perform unit testing
• Ensure communication of solution requirements and contribute to project plans
• Support business enquiries and manage enhancements and fixes

Senior IT Developer

Customer Specialist

• Support customers through inbound and outbound calls.
• Strive to deliver an outstanding customer service experience by offering friendly support through your knowledge of TD products, services, and solutions.
• Resolve customer inquiries at the first point of contact by asking questions and responding with empathy to their concerns.
• Consistently reach performance objectives, including customer experience survey results, advice and quality goals, compliance regulations, and productivity targets.
• Actively participate in ongoing training and coaching support to help you continue to grow and develop in your role.

Customer Account Specialist II, Customer Assistance

Actuary

• Supporting the execution of pricing and actuarial initiatives across products and markets, ensuring alignment with business objectives and regulatory expectations
• Lead and contribute to strategic initiatives such as marketing refresh programs, including analysis, implementation support, and tracking of business impacts (retention, growth, profitability)
• Support the design, monitoring, and continuous improvement of customer programs and pricing strategies aimed at improving retention, customer experience, and competitive positioning
• Coordinate the preparation and review of documentation for pricing changes, initiatives, and governance requirements, ensuring clarity, consistency, and adherence to internal standards
• Partner with Product, Marketing, Pricing, and Distribution teams to support the implementation of business initiatives, ensuring actuarial considerations are effectively integrated into decision-making
• Contribute to the development and maintenance of streamlined processes, tools, and templates to improve efficiency, consistency, and scalability of actuarial and pricing activities
• Identify opportunities for process improvements and automation to reduce manual effort, enhance data quality, and improve turnaround time for analyses and deliverables
• Assist in ensuring appropriate controls, documentation, and review processes are in place for pricing changes and model updates, with a focus on practicality and efficiency
• Collaborate with Risk, Compliance, and Governance teams to support key deliverables (e.g., audit requests, model documentation) in a pragmatic and business-focused manner
• Monitor emerging trends, regulatory developments, and competitive actions to inform initiative design and support proactive adjustments to pricing and product strategies
• Develop strong working relationships with stakeholders across business and functional teams to facilitate effective delivery of initiatives and alignment on priorities
• Build for the future
• Contribute to the evolution of best practices in pricing initiatives, process optimization, and delivery frameworks
• Share knowledge and support team members in adopting new tools, processes, and ways of working
• Act as a resource and mentor for junior team members on initiative execution and actuarial best practices

Actuarial Specialist – Pricing Initiatives, Governance

Compliance

• Provide compliance oversight for Retail Branch, Contact Center, and Marketing distribution channels
• Complete change risk assessments and related questionnaires for new business initiatives
• Serve as compliance advisor to business partners through meetings and process reviews
• Manage and track compliance-related issues, ensuring regulatory alignment
• Lead regulatory change management efforts for new and updated state laws
• Monitor regulatory complaints, business reports, and key risk indicators
• Collaborate with cross-functional teams to strengthen the compliance framework

Compliance Business Oversight Manager – Consumer Banking

• Assist in-bound customers with account inquiries or resolving an issue by recommending a TD product or service.
• Deliver exceptional customer service by making it easy, creating value, and delivering trusted advice to our customers.
• Strive to deliver an exceptional customer service experience by offering friendly support through knowledge of TD products, services, and solutions.
• Resolve customer inquiries at the first point of contact by asking questions and responding with empathy to their concerns.
• Consistently reach performance objectives, including customer experience survey results, advice, and quality goals, compliance regulations, and productivity targets.
• Actively participate in ongoing training and coaching support to help continue to grow and develop in the role.

Contact Center Representative II – Everyday Banking, Cantonese, Mandarin

Project Manager

• Support delivery of large global initiatives and contribute to successful and efficient implementation
• Monitor and perform administration for projects, and coordinate management reporting
• Ensure that project/program information is current and accurate, including project reporting dashboards using project tools such as JIRA, and Confluence
• Ensure compliance with Change Delivery project management methodologies, processes, and artifacts
• Prepare project dashboards for various Executive project meetings and committees
• Provide support in project financials, including monthly review of project charges, variance analysis, updating forecasts, reporting at project/program level
• Utilize JIRA and Confluence to develop and maintain RAID logs, track timelines and project documentation
• Prepare documents for various recurring meetings including minutes, action items, etc.
• Exercise discretion in managing correspondence and information, escalating issues where appropriate
• Support core delivery team members with communication to: Program Delivery Leadership team, impacted stakeholders and Control Partners

Business Intelligence Analyst

• Support the design and maintenance of intuitive dashboards and tools
• Contribute to self-serve applications and reporting solutions
• Build exploratory analysis to identify trends and assess business questions
• Work with cross-functional teams to support practical business solutions
• Help understand analytical results and the value of data
• Support data integrity and accuracy

Business Insights Analyst I

• Customer Hands on role focused on test automation activities with high level of complexity
• Accountable for implementing effective test strategies and plans
• Provides QE leadership, direction and feedback throughout the development and design process
• Shareholder adherence to enterprise frameworks or methodologies