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Project Manager – CXAI
TELUS DigitalProject Manager managing and delivering digital transformation initiatives at TELUS Digital. Focusing on executing projects across multiple streams, including digital solution deployments and technology implementations.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing digital transformation initiatives, including project planning, stakeholder communication, and risk management. Proficient in Agile methodologies and tracking project metrics to ensure successful implementation and user adoption.
Highest-signal resume keywords
Project Management ExperienceDigital Transformation ImplementationAgile MethodologiesStakeholder ManagementAnalytical Problem-Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project PlanningBudget ManagementKPI TrackingRisk ManagementTechnical Integration
Soft Skills
Communication SkillsStakeholder EngagementTeam CoordinationProblem-Solving
Industry Keywords
Digital SolutionsImplementation MetricsUser Adoption RatesCross-Functional CoordinationStatus Reporting
About the role
Key responsibilities & impact- Develop and maintain detailed project plans, timelines, and milestones for digital transformation initiatives
- Manage end-to-end implementation of technology solutions and digital platforms
- Coordinate cross-functional resources to ensure successful and efficient project delivery
- Track and manage project budgets within allocated parameters
- Lead the deployment of digital solutions across assigned accounts
- Coordinate technical integrations with IT teams and vendors
- Manage project timelines and ensure on-time delivery of implementations
- Monitor and report on implementation progress and metrics
- Facilitate regular project status meetings with stakeholders
- Coordinate with client teams for customization needs and requirements
- Work closely with IT, Product, and Operations teams
- Support the preparation of status updates for RVPs and leadership
- Identify and track project risks and issues
- Develop and implement mitigation strategies
- Manage project health metrics and status reporting
- Coordinate resolution of technical and operational challenges
- Track and report on project KPIs and success metrics
- Monitor user adoption rates and implementation effectiveness
- Document project progress, challenges, and successes
- Prepare regular status reports and updates
Requirements
What you’ll need- 5+ years of project management experience, operations manager, technical business analyst, support department team lead, or above
- Experience with digital transformation or technology implementation projects
- Strong stakeholder management and communication skills
- Proven track record of successful project delivery
- Experience with Agile methodologies
- Strong analytical and problem-solving abilities
Benefits
Comp & perks- Private medical and life insurance from day one
- Budget for professional growth (certifications)
- Schedule flexibility.
- Extra bonus based on performance.