Principal Solution Engineer

TELUS Digital

Solution Engineer (Pre-Sales Engineer) at TELUS Digital providing technical expertise to drive business growth. Collaborating with Sales to design and deliver tailored solutions across various industries.

Posted 7/2/2026full-timeRemote • 🇺🇸 United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in multi-cloud solutions, particularly within the Salesforce ecosystem, with a strong focus on pre-sales processes, solution design, and customer engagement. Proven ability to lead teams, mentor engineers, and drive continuous improvement initiatives.

Highest-signal resume keywords

Salesforce Platform ExpertisePre-Sales Solution DesignCustomer Needs AssessmentSalesforce CertificationsTeam Leadership and Mentoring

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data MigrationIntegrationsComplex SolutioningEstimationProposal DevelopmentRough Order of Magnitude (ROM)Proofs of Concept (POCs)Sales Messaging RefinementProcess ImprovementSalesforce Implementations

Soft Skills

CollaborationCommunicationLeadershipCoachingCustomer Advisory

Tools & Technologies

SalesforceSalesforce Service CloudSalesforce Marketing AutomationSalesforce DataSalesforce AI

Certifications & Qualifications

Salesforce AdminSalesforce ConsultingSalesforce ArchitectSalesforce Certifications

Industry Keywords

Pre-SalesRFIRFPSolution ArchitectureBusiness AnalysisProject ManagementSalesforce Practice PortfolioContinuous ImprovementBest Practices

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Provide technical expertise and support for multi-cloud deals, including data migration, integrations, and complex use cases.
Partner with Sales to uncover customer needs, lead discovery sessions, capture requirements, and deliver tailored demonstrations or Proofs of Concept (POCs).
Own the solution design process, leveraging expertise from subject matter experts and competency/cloud product leads. Craft effective proposals and respond to RFIs/RFPs with business-relevant solutions.
Develop detailed estimates and Rough Order of Magnitude (ROM) documents with clear assumptions. Ensure alignment between solution design and delivery handoff.
Tailor proposals and refine sales messaging to address key deal-closing criteria. Present solutions in collaboration with Sales Directors.
Keep customer needs and goals central to all solutioning efforts, acting as a trusted advisor.
Present complex technical solutions clearly and effectively to both technical and non-technical stakeholders.
Collaborate with Salesforce Partner and Solution Engineers for POC’s and RFP responses for solution approach and partner packs.
Develop and refine pre-sales processes and standards in alignment with the Pre-Sales CoE.
Collaborate with Project Management (PM), Business Analysis (BA), and Solution Architecture CoEs to incorporate best practices into pre-sales activities.
Identify and implement process improvements to enhance efficiency and consistency.
Lead and mentor pre-sales engineers within the practice, focusing on career development and coaching.
Drive continuous improvement initiatives across the Salesforce practice portfolio.
Stay current with new Salesforce platform features, and Salesforce-adjacent technologies (Sales, Service, Marketing Automation, Data, AI), and best practices.
Engage in training and certifications to deepen expertise and support innovation goals.

Requirements

What you’ll need

2-4 years in pre-sales roles, with demonstrated leadership in managing pre-sales teams.
2-4 years of prior delivery experience on the Salesforce platform.
Broad exposure to Salesforce implementations, complex solutioning, and estimation.
At least five Salesforce certifications, including Admin, Consulting, and Architect-level credentials.

Benefits

Comp & perks

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace.