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AWS Application Support Analyst
TELUS DigitalAWS Application Support Engineer responsible for incident management and application deployments. Working in a hybrid setup from Noida/Hyderabad/Bengaluru with a focus on AWS services and Kubernetes.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in AWS services and Kubernetes administration, with a strong focus on application deployment, observability, and ITIL/ITSM processes. Proficient in scripting and automation to enhance operational efficiency and minimize vulnerabilities.
Highest-signal resume keywords
AWS Services AdministrationKubernetes AdministrationDatadog ObservabilityITIL/ITSM ProcessesScripting in Python
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Root Cause AnalysisApplication DeploymentEnd-to-End ObservabilityTCP/IP UnderstandingLoad Balancer ConfigurationVPC NetworkingService Mesh ImplementationHelm ChartsJenkinsGitHub Actions
Tools & Technologies
DatadogSplunkCloudWatchGrafanaKubernetesAWSGitLab CI
Industry Keywords
AWS Security Best PracticesCVEs MinimizationL2 SupportL3 SupportShift Rotations
Tech Stack
Tools & technologiesAWSDNSGoGrafanaITSMJenkinsKubernetesPythonSplunkTCP/IP
About the role
Key responsibilities & impact- Triage issues, perform root cause analysis, and lead war rooms for critical outages
- Deploy applications using Kubernetes, Helm charts, and service mesh
- Implement end-to-end observability with Datadog/Splunk
- Maintain hardened AWS base AMIs to minimize CVEs
- Participate in shift rotations, provide L2/L3 support
Requirements
What you’ll need- 3+ years hands-on experience with AWS services and Kubernetes administration
- Proficiency with Datadog, Splunk, CloudWatch, or Grafana
- Proven experience with ITIL/ITSM processes
- Knowledge of AWS security best practices
- Experience with Jenkins, GitHub Actions, or GitLab CI
- Solid understanding of TCP/IP, DNS, load balancers, VPC networking
- Preferred: Scripting & Automation skills in Python, Bash, or Go
Benefits
Comp & perks- Hybrid work mode from office in Noida/Hyderabad/Bengaluru
- Equal opportunity employer commitment to diversity and inclusion