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The Cigna Group

Nurse Case Manager – RN

The Cigna Group

Nurse Case Manager coordinating care for members at Evernorth Health Services. Advocating for health, focusing on whole-person health and customer-centered outcomes.

Posted 6/6/2026full-timeRemote • Pennsylvania • 🇺🇸 United StatesJuniorMid-Level💰 $77,500 - $129,100 per yearWebsite

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Hard Skills
Registered Nurse (RN)patient careindividualized care plansmotivational interviewingbehavior change strategiesclinical documentation
Soft Skills
customer advocacycommunication skillsengagementcoordination
Tools & Technologies
medical management systemsMicrosoft WordMicrosoft ExcelMicrosoft Outlook
Certifications & Qualifications
active RN license
Industry Keywords
whole-person healthhigh-quality outcomestelephonic communicationdigital communication

About the role

Key responsibilities & impact
  • Serve as a customer advocate, partnering with members, families, and providers to coordinate care
  • Focus on whole-person health, behavior change, and delivering high-quality, customer-centered outcomes
  • Develop, implement, and document individualized care plans
  • Use motivational interviewing and behavior change strategies to support health goals
  • Coordinate care with providers and caregivers
  • Engage customers through telephonic and written communication
  • Track and document activities in medical management systems

Requirements

What you’ll need
  • Active, unrestricted Registered Nurse (RN) license in a U.S. state or territory
  • Minimum of two (2) years of full-time direct patient care experience as an RN
  • Nursing degree from an accredited nursing program
  • Strong communication skills across telephonic and digital platforms
  • Proficiency with Microsoft Word, Excel, Outlook, and clinical documentation systems

Benefits

Comp & perks
  • Comprehensive range of benefits
  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Well-being and behavioral health programs
  • 401(k)
  • Company paid life insurance
  • Tuition reimbursement
  • Minimum of 18 days of paid time off per year
  • Paid holidays