Senior Financial Analyst, Billing

The Cigna Group

Senior Analyst responsible for managing billing aspects for a complex book of business. Collaborating with clients and partners to enhance the client experience.

Posted 6/12/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $63,800 - $106,300 per yearWebsite

ATS Keywords

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Hard Skills

billing managementdata analysisreconciliationfinancial reportingprocess improvementauditcredit managementdebit managementclient invoicingclaims funding

Soft Skills

customer serviceclient experiencecommunicationproblem solvingindependent decision makingcollaborationorganizational skillsattention to detailanalytical thinkinginterpersonal skills

Tools & Technologies

ExcelSAPFacetsAutomated Clearing House (ACH)financial systemsreporting applicationsbilling systemsmatrix partner systemsTreasury systemsinsurance systems

Certifications & Qualifications

High School DiplomaGEDBachelor's degree in finance

Industry Keywords

insurance productsbilling processesfinancial controlsclient receivablesclaims processingfinancial riskclient satisfactionpremium collectionbilling inquiriesclient onboarding

About the role

Key responsibilities & impact

managing all billing aspects for a complex or larger volume book of business including Under 500 Accounts
accountable to collect all premium/fees and claims/claims funding billed on an invoice
resolve all billing inquiries
partner with internal and external partners to create a positive client experience
identify opportunities for process improvements to enhance client satisfaction and reduce financial risk
successful implementation of new and renewing clients from a financial perspective
make independent decisions regarding credits and debits, notifications and communication on client receivables
provide support for external and internal customers regarding all items related to the billing for premium and claims/claims funding
analyze daily Automated Clearing House (ACH) tap files prior to sending to Treasury and the bank
conduct audits to ensure financial controls are maintained, when necessary
design, enhance and maintain system applications for processing and reporting financial information as needed

Requirements

What you’ll need

High School Diploma or GED required
Bachelor's degree in finance preferred
3+ years’ related billing experience required
Customer/Client service experience required
Reconciliation experience required
Data analysis experience required
Previous billing or collection experience strongly preferred
Exceptional systems experience, specifically using Excel for reporting purposes is required
General knowledge of insurance products, procedures and systems for specific functional area is desired
Prior experience working with matrix partners is preferred
SAP and Facets experience is strongly preferred
Strong Excel skills with experience with pivot tables and v-lookups required

Benefits

Comp & perks

medical, vision, dental, and well-being and behavioral health programs
401(k)
company paid life insurance
tuition reimbursement
a minimum of 18 days of paid time off per year
paid holidays