VP, Client Management – U500

The Cigna Group

Vice President driving client growth and managing relationships at The Cigna Group. Leading teams to deliver meaningful outcomes and fostering a culture of collaboration and innovation.

Posted 6/16/2026full-timeNew York City • New Jersey, New York • 🇺🇸 United StatesLeadWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

account managementstrategic planningclient retentionfinancial performancedata analysismetrics monitoringconsultative engagementproduct solutionstalent developmentcoaching

Soft Skills

leadershipstrategic thinkinginfluencingrelationship buildingcoachingteam managementcommunicationproblem-solvinganalytical skillsclient engagement

Certifications & Qualifications

Bachelor’s degree

Industry Keywords

client managementbusiness growthrenewal strategiesretention strategiesbid preventioncross-functional collaborationmarket reputationperformance metricstalent strategyindustry relationships

About the role

Key responsibilities & impact

Own account management performance, driving persistency, growth, and earnings across the market.
Develop and execute strategic plans that improve client retention and expand product solutions.
Lead and coach client management teams to deliver strong day-to-day execution and long-term results.
Monitor key metrics and dashboards to identify trends, risks, and opportunities for improvement.
Strengthen market reputation through consultative engagement and value-driven client solutions.
Partner with underwriting and cross-functional teams to optimize financial outcomes and client strategies.
Drive renewal, retention, and bid prevention strategies to sustain long-term client relationships.
Build and maintain strong producer and industry relationships to support business growth.
Lead talent strategy by coaching leaders, developing successors, and building a strong pipeline of talent.

Requirements

What you’ll need

Minimum 5 years of industry-related experience.
Minimum 3 years of people leadership or management experience.
Demonstrated experience driving growth, retention, and financial performance.
Strong analytical and strategic thinking skills.
Proven ability to lead teams, influence stakeholders, and deliver results.
Bachelor’s degree preferred.
Sales or consultative client management experience preferred.

Benefits

Comp & perks

Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
401(k)
company paid life insurance
tuition reimbursement
a minimum of 18 days of paid time off per year
paid holidays