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Director, Revenue Cycle Management
The Cigna GroupDirector leading revenue cycle management for Evernorth, focusing on admissions, billing, and collections. Collaborating across teams to improve healthcare operations and client outcomes.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in revenue cycle management, healthcare billing, and financial operations, with a strong focus on leading teams and implementing strategic initiatives that align with business goals. Proven ability to analyze data for decision-making and drive process improvements to enhance operational efficiency.
Highest-signal resume keywords
Revenue Cycle ManagementHealthcare BillingPayer RulesFinancial OperationsTeam Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Financial ControlsData AnalysisProcess ImprovementAudit ResponseCash Flow ManagementPayer Contract OperationsCompliance NeedsOperational StrategyRisk ReductionClient Recommendations
Soft Skills
Influencing Across TeamsCoaching and DevelopmentClear CommunicationBusiness JudgmentTeam Building
Certifications & Qualifications
Bachelor’s Degree
Industry Keywords
Healthcare AdministrationHome InfusionRevenue CyclePayer TrendsAging Receivables
About the role
Key responsibilities & impact- Lead the strategy for admissions, payer work, billing, and collections
- Build clear standards, controls, and success measures that support clean revenue, payer rules, and steady execution
- Lead payer contract operations, payer updates, and audit response work while reducing risk and fixing root causes
- Coach and develop revenue cycle leaders, set clear goals, and build team habits that support growth and accountability
- Turn financial and operational data into clear insights, actions, and recommendations for clients and senior leaders
- Partner with clinical, finance, technology, compliance, and client teams to align revenue cycle work to business goals
- Sponsor process improvement, automation, and system changes that reduce manual work, improve cash flow, and make work easier for teams
- Track receivables, aging, cash flow, payer trends, and rule changes to guide priorities and support sound decisions
Requirements
What you’ll need- High school diploma or GED
- Bachelor’s degree in finance, accounting, business, healthcare administration, or a related field
- 8+ years of progressive experience in home infusion revenue cycle management, healthcare operations, financial operations, or a related field
- Experience leading large, complex teams or work that supports more than one client
- Strong knowledge of healthcare billing, reimbursement, payer rules, financial controls, and compliance needs
- Success leading change, growing teams, or putting large business plans into action
- Ability to influence across teams and explain complex topics in a clear, practical way
- Strong business judgment and comfort using data to guide plans and decisions
- Experience leading people leaders and building high-performing, inclusive teams
Benefits
Comp & perks- medical, vision, dental, and well-being and behavioral health programs
- 401(k)
- company paid life insurance
- tuition reimbursement
- a minimum of 18 days of paid time off per year
- paid holidays
- leaves of absence