The Cigna Group

Product Manager

• Define and execute product vision, roadmap, and goals for enterprise financial reporting tools
• Translate complex business needs into product backlogs and user stories
• Liaison between business stakeholders and engineering teams
• Lead backlog grooming, story refinement, and feature prioritization processes
• Create and communicate feature area specifications
• Write Definition of Ready user stories
• Resolve upstream dependencies and conflicts
• Conduct data investigations to validate reporting accuracy
• Advocate for process improvements

Senior Agile Product Management Advisor

Analyst

• Lead the PACE team and support daily management operations of the sleep therapy queue
• Review work in progress to ensure timely completion and alignment with team priorities
• Monitor team workload and ensure adequate queue coverage to maintain service levels
• Provide coaching, guidance, and day-to-day support to team members
• Manage escalations by identifying issues, coordinating resolution, and communicating updates
• Assist with data analysis to identify workflow trends, gaps, and opportunities for operational improvement

Nurse Case Management Lead Analyst

• Provides advanced professional input to complex Nurse Case Management assignments/projects
• Plans, implements, and evaluates appropriate health care services in conjunction with the physician treatment plan
• Handles more complex, high acuity cases, and/or account sensitive cases involving largest reserves
• Utilizes clinical skills to assess, plan, implement, coordinate, monitor and evaluate options and services in order to facilitate appropriate healthcare outcomes for members
• Ensures that case management program objectives are met by evaluating the effectiveness of alternative care services
• Performs prospective, concurrent, and retrospective reviews for inpatient acute care, rehabilitation, referrals, and select outpatient services
• May review initial liability disability claims to determine extent and impact of insured's medical condition, medical restrictions and limitations and expected duration
• Performs leadership role on team when implementing new tools or case management programs/initiatives
• Manages own caseload and coordinates all assigned cases
• Supports and provides direction to more junior professionals

Data Analyst

• Design and deliver enterprise-scale, cloud-native data pipelines and curated datasets that support complex business, legal, and regulatory requirements.
• Engineer secure, auditable, and defensible data extracts to support high-risk legal, litigation, and compliance use cases.
• Build and maintain scalable ELT and ETL workflows across enterprise and cloud analytics platforms to support batch and large-scale processing.
• Partner closely with Legal, Market Analytics, Enterprise Technology, and Data Engineering teams to translate complex data requests into reliable technical solutions.
• Establish and champion best practices in data engineering, including automation, testing, monitoring, documentation, and governance.
• Ensure appropriate data security, lineage, retention, and chain-of-custody controls for sensitive legal and regulatory datasets.
• Act as a senior escalation point for complex data engineering, platform, and risk-related challenges.
• Contribute to enterprise data modernization initiatives, including migration from legacy platforms to cloud-based analytics environments.
• Lead through influence by setting standards, improving processes, and enabling repeatable, production-ready data frameworks.
• Provide informal mentorship and technical guidance to analysts and partner teams as needed.

Senior Business Data Analyst – Pharmacy Benefit Management

Pharmacist

• Verify and dispense medications within corporate and regulatory guidelines
• Track order status
• Provide oversight and quality assurance to pharmacy technicians
• Interpret physicians’ or prescribers’ prescriptions
• Verify and confirm validity of controlled substances
• Back up other pharmacists as needed
• Perform additional duties as assigned by management
• Train less experienced pharmacists

Per Diem Staff Pharmacist

Project Manager

• Provide expert content/professional leadership on IT Project Management assignments/projects
• Responsible for managing, directing and planning several projects simultaneously
• Responsible for coordinating, scheduling and assigning project tasks, team building, and maintaining working relationships with client functional areas outside of IT
• Apply project management methodologies and reporting techniques to indicate project status
• Identify, evaluate and formulate detailed project plan, tracks milestones and schedules; negotiate and modify schedules as well as resources required to meet project objectives
• Evaluate and report progress in terms of quality and performance metrics common to IT projects
• Work with client departments to coordinate systems testing, installation, training and support
• Keep informed of technical and operational advances
• Participate in process improvement initiatives as well as lead/own components of business process
• Use deep professional knowledge and acumen to advise functional leaders
• Focus on providing thought leadership within IT Project Management including projects which require understanding of the larger organization

Lead Analyst, Eligibility – IT Project Management

Business Development Rep

• Use insight into customer needs, local competitive landscape and independent judgment to work with the Dental Organization to drive industry leading Dental Products, Networks and Pricing.
• Work in conjunction with aligned Cigna Healthcare National Account Executive Team; develop and implement short and long-term sales strategies for existing business upsell, retention and DPPO to DHMO conversions.
• Focus on consultants that serve as subject matter experts within their firms.
• Annually develop an existing business risk and opportunities business plan, working with the Existing Business Lead's (EBL), providing a clear path to the attainment and retention of profitable cases/membership growth; Maintain a deep understanding of the National Account existing business book of business and relationships with the EB National Account Executive's (NAE).
• Operate as the liaison between the National NAE's and the Dental Organization, reporting progress against plan, identifying gaps, and directing action to avoid future shortfalls.
• Make determinations as to proper use of limited resources, particularly in area of RFP responses, network recruitment, and management.
• Meet or exceed existing business growth and retention goals; Maintain visibility among consultants throughout the year; demonstrate a strong understanding of their perspective and their needs; actively promote the Dental Value Proposition; Target specific consulting firms for dental only strategy and educational opportunities.
• Work in conjunction with aligned Cigna Healthcare National Account Executive Team to maximize the volume of Dental opportunities generated by the consultant community; suggest alternative strategies as deemed necessary.
• Build collaborative partnerships by actively participating in local market management discussions (e.g., growth calls, local strategy development meetings, etc.); Understand competitive and market-level dynamics and implications; independently recognize those that must be brought back to Dental Senior Management Team.
• Maintain a tight connection between the Cigna Dental Organization and the aligned Cigna Healthcare National Sales Team; promulgate the Value Proposition, emerging competitive information, and any other new information which helps to drive sales and reinforces partnership; Provide dental updates and training to Cigna Healthcare EBLs, consultants and clients; Through superior coaching skills, aggressively and proactively promote new dental products and features (i.e. OHIP enhancements, tiered DPPO networks, DHMO, etc.).
• Provide ongoing coaching to the Cigna Healthcare NAE Team on Dental product positioning and techniques on how to sell against top market competitors.
• Create strong partnership with key internal functional areas (e.g. Underwriting, Pricing, Networks, Service Operations), for the specific purpose of driving growth and retention.
• Offer an executive presence on behalf of Dental organization, for key client finalist meetings.

Vice President, Dental National Accounts Strategy – Business Development

Operations

• Provides advanced professional input to complex Operations Management assignments/projects
• Supports and provides direction to more junior professionals
• Exercises judgment in the evaluation, selection, and adaptation of techniques and procedures
• Develops models and procedures, and monitor trends within Business Operations
• Manages issue tickets within the Client Service Delivery organization
• Collaborates with cross-functional teams to ensure issue resolution
• Proactively monitors and escalates team tickets
• Facilitates meetings with key stakeholders

Operations Lead Analyst, Issue Management

Support Engineer

• Provide technical expertise in response to client inquiries regarding drug benefit plans, dental and extended health care plans, as well as claims processing and payments
• Support Express Scripts Canada’s Clinical Services team in implementing clinical programs (new and existing), drug formularies, and new products related to business development
• Support Account Managers on strategic projects, communications, and the market promotion of Express Scripts Canada products
• Provide impact analyses to clients as required
• Act as a liaison between clients and other departments within Express Scripts Canada, working closely with those teams to identify and address client needs
• Schedule and participate in various meetings with clients and internal stakeholders
• Train clients and internal colleagues on various applications
• Provide support to Customer Support Specialists (Call Centre)

Bilingual Client Benefits Technical Analyst

Architect

• Define the enterprise GenAI architecture strategy, including LLM selection, RAG patterns, vector stores, orchestration, and AI governance.
• Architect secure, scalable, and highly available AI platforms across cloud environments.
• Evaluate and select new LLMs, frameworks, tools, and vendors; drive PoCs and architectural decisions.
• Prompt engineering design / analysis and evaluation
• Establish reference architectures, design patterns, and best practices for GenAI adoption.
• Partner with security, compliance, and data governance teams to ensure responsible AI implementation.
• Guide senior engineers and teams on complex architectural challenges.
• Provide technical leadership in executive and cross-organization forums.
• Ensure alignment between business outcomes, technology strategy, and long-term platform evolution.

Senior Architecture Manager

Manager

• Develops and implements sales strategies for targeted key accounts in a plan, a territory, or a specified geographic area.
• Obtain new accounts through direct or brokerage channels for sales.
• Meet or exceed annual business plan as measured by new firms, revenue, membership and profitability objectives.
• Maintain prescribed weekly activity levels.
• Manage the sales process for Medical, Dental, Pharmacy, Behavioral products.
• Review and respond to RFP's, manage internal strategy and present quotations.
• Manage database of prospects and assigned producers.

Senior New Business Manager, O500

Procurement

• Serve as a senior advisor to stakeholders on how to apply procurement strategy to talent acquisition and development
• Support development and execution of strategies aligned to enterprise priorities
• Apply procurement discipline to recruiting and workforce solutions
• Support initiatives related to AI-enabled recruiting and workforce transformation
• Advise on supplier consolidation, negotiation strategies, and contract optimization
• Identify and execute opportunities for cost reduction and demand management
• Partner with Procurement, Finance, HR, IT, and Operations to align talent acquisition strategies with business objectives

Senior Director, Procurement

• Responsible for the daily oversight and management of eMOS teams
• Build new technology solutions that improve the platform experience and generate efficiencies
• Act as a key thought partner for executive stakeholders
• Identify opportunities for process/platform improvement and implement changes

Operations Director, Enterprise Management Operating System

Sales

• Drive strategic sales growth by expanding market presence within hospitals and health systems and deepening relationships to maximize long-term value.
• Identify, qualify, and pursue high-potential opportunities, optimizing referral pathways and payor mix across assigned territories.
• Achieve quarterly and annual growth goals through focused sales planning, effective pipeline management, and disciplined execution.
• Maintain strong account management practices, including consistent follow-ups, documented call cycles, and detailed CRM updates.
• Collaborate closely with Operations, Customer Success, and cross-functional teams to ensure aligned communication and exceptional client experience.
• Provide insights on market developments, competitor activity, and customer needs, shaping strategic initiatives and continuous improvement.
• Represent the organization at conferences, trainings, and industry events, serving as a knowledgeable advocate for our specialty pharmacy solutions.
• Plan and manage territory budgets responsibly while completing timely reporting.

Vice President, Sales – Specialty Pharmacy & Infusion Services

Account Executive

• Build and maintain strong working relationships with clients and brokers, supporting long‑term engagement and satisfaction
• Resolve moderately complex queries and non‑routine issues, ensuring clear communication and timely outcomes
• Apply a consultative approach to explain products, benefits, and administrative processes in a way that meets client needs
• Support the client management team in identifying opportunities to strengthen service delivery and expand business engagement
• Act as a reliable point of contact, responding to client and broker enquiries within agreed timelines
• Coordinate and facilitate client and broker meetings, including organising WebEx sessions and contributing to presentations where required
• Contribute to reporting, data updates, and administrative processes, ensuring accuracy and visibility of account activity

Senior Agile Product Management Advisor

Nurse Case Management Lead Analyst

Nurse Case Management Lead Analyst

Senior Business Data Analyst – Pharmacy Benefit Management

Per Diem Staff Pharmacist

Lead Analyst, Eligibility – IT Project Management

Vice President, Dental National Accounts Strategy – Business Development

Operations Lead Analyst, Issue Management

Bilingual Client Benefits Technical Analyst

Senior Architecture Manager

Senior New Business Manager, O500

Senior Director, Procurement

Operations Director, Enterprise Management Operating System

Vice President, Sales – Specialty Pharmacy & Infusion Services

Large Corporate Client Executive, German-speaking