The Cigna Group

Accounting Manager

• Serve as the primary accounting lead for the Fertility platform (Freedom Fertility and VFP), with end‑to‑end accountability for general ledger accuracy, close execution, and financial reporting deliverables.
• Lead and coordinate all monthly, quarterly, and annual close activities in alignment with Health Systems Services timelines and standards.
• Own key accounting judgments and estimates, escalating complex or sensitive matters to Health Systems Services accounting leadership as appropriate.
• Directly manage four Fertility accountants, providing coaching, performance management, and development.
• Establish clear roles, responsibilities, and collaboration norms across direct and matrixed resources.
• Support the ongoing integration of Fertility accounting processes, including Village Fertility Pharmacy (VFP).
• Drive process standardization, documentation, and optimization across close, reconciliations, and reporting activities.
• Ensure a strong internal control environment, including execution of key controls and support for SOX and SOC 1 requirements.
• Act as the primary accounting liaison for Fertility business leaders, FP&A, Tax, Treasury, and other finance partners.

Senior Accounting Manager – Fertility

Pharmacist

• Select and retrieve appropriate quantities of medication and prepare the labels that correspond.
• Help manage and store inventory in correct and safe manner following USP Guidelines.
• Work with a skilled team to ensure patients get the medication they need in a timely manner.
• Collaborate with pharmacists and production clerks to ensure that medications are adequately filled and support the pharmacy's quality goals.
• Delivers straight forward administrative and operational support services in the Pharmacy.
• Works to clearly define procedures under close supervision.
• Besides verifying, printing prescriptions and doing routine duties, techs pick up the medication and help on the packing line.
• You’ll start with training, but you’re not doing it alone. You’ll enjoy a supportive environment with your peers and other teams who want you to succeed.
• Work within USP 800 Hazardous Guidelines and other drug handling guidelines to ensure the safety of our team and patients.

Pharmacy Technician

• Serve as the primary coordinator for patient cases
• Ensure smooth progression from referral through therapy completion
• Support specialty pharmacy operations by completing prior authorization documentation, scheduling medication deliveries, and facilitating document retrieval
• Provide exceptional customer service in a phone-based environment
• Perform claim adjudication tasks including prior authorizations, billing, and eligibility checks
• Collaborate with pharmacists, technicians, and healthcare professionals
• Conduct welcome calls and outreach to help new patients successfully onboard
• Maintain accurate, organized patient records from initial contact through benefit verification, therapy initiation, follow-up, and case closure
• Use multiple software platforms to manage authorizations, medication profiles, and patient communication
• Assist with patient questions and serve as backup during high-volume periods

Patient Care Coordinator, Specialty Pharmacy

Implementation Specialist

• Assist in the management of the Pharmacy Client Services Operations organization with implementation and service of new and renewing clients
• Responsible for delivering the overall client implementation strategy for each assigned client while aligning with the Cigna Pharmacy Management strategy and Client Services Operations goals
• Manage client installation and executes the client specific claims processing strategy to ensure consistent and effective products and services
• Partner with Sales and Enterprise Operations with rules of engagement when presenting client operational strategy
• Ensure client retention through supporting the client relationship and effectively managing customer issues and meeting their expectations
• Create solutions and improves processes to support the Sales team as they address client issues, risk points and client requirements
• Clarify client intent regarding benefit plan design, account structure, reporting and communications
• Gather, translate, and input client requirements into Cigna operating systems
• Serve as Subject Matter Expert for (RFP) Response for Proposals
• Produce implementation metrics, such as effective date implementation, client implementation survey scores, 100% referenceable clients, and reduction of implementation set-up reliability tickets
• Adhere to Client Enterprise Operations policies and procedures to ensure optimal productivity as well as ensure client and customer-centricity

Pharmacy Implementation Manager – Client Account Support Advisor

Underwriter

• Facilitate end-to-end Non-standard Clinical Performance Guarantee (PG) processes, including intake, business and RFP responses, tracking, and approval
• Partner with Sales, Underwriting, Product, and Clinical teams to analyze results and communicate risks and opportunities
• Provide subject matter expertise on PG processes, contract language, and reporting requirements
• Provide Medical and Dental Census rating reports by analyzing, scrubbing, coding, and loading census data to support Underwriting rating and quoting activities
• Support Supplemental Health Solutions Underwriting through preparation of census files and pre-sale documentation
• Manage and maintain a limited book of business
• Perform routine maintenance, report preparation and/or issue resolution efficiently
• Complete Rate Action Forms (RAF)
• Interact with matrix partners in the coordination/accurate completion of RAFs to effectively communicate sold plan information
• Produce accurate timely year-end settlement financials and Form 5500 reporting for our clients
• Build and maintain effective relationships with Underwriting and Sales partners
• Participate in committees and projects to drive process improvements and efficiencies across the organization

Underwriting Account Analyst

Analyst

• Lead end-to-end data analysis efforts including development, assessment, monitoring, and delivery of reporting solutions
• Partner with business stakeholders to understand needs, define requirements, and deliver actionable insights that support decision making
• Design, build, and maintain standard and custom reporting for clients, brokers, sales, and internal partners
• Manage and prioritize reporting requests, ensuring clear communication, documentation, and timely delivery
• Translate business needs into technical requirements and oversee testing, validation, and implementation of reporting solutions
• Build deep knowledge across products, systems, and data sources to act as a trusted subject matter expert
• Collaborate across teams in a matrixed environment to drive continuous improvement and innovation

Data Measurement & Reporting Lead Analyst

QA Engineer

• Assist in the development, implementation, and maintenance of the Quality Management System (QMS) for pharmacy services
• Conduct routine and targeted internal audits of pharmacy processes, documentation, and product quality
• Collect, analyze, and trend quality data
• Prepare regular quality reports for management review
• Assist in developing and delivering training programs to pharmacy staff
• Ensure all quality-related documentation is accurate, complete, current, and properly maintained
• Proactively identify opportunities for process optimization and efficiency enhancements

Quality Assurance Pharmacy Technician

Compliance

• Act as a trusted compliance advisor to business leaders, providing practical, risk-based guidance on complex regulatory and governance matters.
• Lead the design, delivery, and ongoing enhancement of the European Compliance Programme.
• Conduct compliance risk assessments and develop annual compliance plans aligned to business priorities and regulatory requirements.
• Partner with business and legal teams to implement effective compliance policies, controls, and governance processes.
• Build strong relationships with regulatory authorities and support regulatory engagement across multiple European jurisdictions.
• Provide strategic compliance input into business initiatives, change programmes, and cross-functional projects.
• Prepare and present compliance updates, reports, and key risk insights to Boards, committees, and senior leadership teams.
• Monitor regulatory developments and proactively identify emerging compliance risks and opportunities.
• Promote a strong culture of ethics, integrity, and accountability through communication, awareness initiatives, and training programmes.
• Support the implementation of global compliance policies, including anti-bribery, anti-money laundering, sanctions, and other regulatory obligations.
• Lead, coach, and develop a team of Compliance professionals, fostering collaboration and continuous professional growth.
• Partner closely with Risk, Legal, Internal Audit, and business stakeholders to drive effective compliance outcomes across the region.

Head of Compliance

• Lead analytics to evaluate pharmacy and clinical programs
• Assess performance of existing programs
• Size new opportunities
• Monitor the effectiveness of ongoing operations
• Develop clear, structured presentations and lead consultative discussions with stakeholders
• Partner cross-functionally to develop, socialize, and influence recommendations

Senior Pharmacy Analytics Advisor

Account Manager

• Responsible for the development and execution of Evernorth Specialty Pharma strategy
• Build and maintain key strategic relationships in support of Evernorth Specialty portfolio
• Oversite of contract development and execution of account strategy
• Retention and achieving business unit strategic goals
• Collaborate with internal and external stakeholders to ensure growth and profitability
• Work with Senior Director and Directors of Business Development on strategies for new therapy access
• Guide company on strategic decisions with significant impact on planning
• Develop and execute account strategies resulting in revenue growth
• Negotiate and manage details, timelines, and renewals of client contracts
• Anticipate business challenges and recommend improvements
• Solve unique and complex problems with broader impact
• Manage budget for Account Management and Business Development teams

Managing Director, Account Management

• Manage the relationship with Health Care Providers of the Latin American & Caribbean network
• Secure a smooth onboarding and day-to-day operational maintenance of provider relationships
• Conduct all aspects of health care professional education for existing and newly contracted health care professionals
• Manage the ongoing relationship and handling day-to-day operations directly with health care providers
• Responsible to enable an effective and efficient collaboration with health providers through monitoring and analyzing operational KPIs
• Strive for continuous service improvement via analyzes of root causes
• Active communication and prompt follow-up combined with regular meetings with dedicated health care providers
• Manage continuous improvement and maintenance of provider communications channels

Senior Provider Relations Analyst, Americas

• Manage multiple, concurrent implementation/enhancement projects with high degrees of complexity and system analysis at any given time.
• Lead implementation/enhancement activities such as requirements gathering, technical writing, system analysis, data design, data validation, application testing, monitoring of deliverables/tasks, post launch warranty.
• Own client interactions/communications in implementation/enhancement projects.
• Guide clients to the best solutions and data architecture/design in high complexity implementation/enhancement projects.
• Lead high value data COE process improvement projects.
• Train and lead less experienced data analysts.
• Communicate effectively across multiple departments and to leadership as necessary.

Data Mapping Lead Analyst

• owns execution of operational performance strategy for Accredo Specialty Pharmacy clients
• actively shapes and advances service strategy while leading end-to-end execution in support of medium and small PBMs and national health plans
• drives cross-functional alignment across product and operational teams
• proactively identifies gaps, removes barriers, and ensures systems and processes are optimized
• supports the organization to achieve operational excellence, growth, profitability, and persistency objectives
• effectively collaborates with Accredo partners on benefit, service, and relational strategies targeting enhanced patient and client experience
• develops and maintains "trusted-advisor" relationships with clients and patients
• leverages Accredo's capabilities and services to differentiate Accredo from the competition
• represents Accredo in market-based events, quarterly business reviews, on site and over communications

Application Engineer

• Design and develop modern, scalable web applications that deliver intuitive analytics experiences and support client-facing use cases.
• Build reusable front-end components and contribute to full-stack solutions that integrate seamlessly with governed data platforms.
• Translate business needs into technical solutions by partnering across Product, Data, and Engineering teams.
• Integrate applications with curated data products using Databricks and AWS environments to ensure reliable and secure data delivery.
• Contribute to backend services and APIs that enable data access, interactivity, and system integration.
• Apply strong engineering practices including testing, version control, and code reviews to ensure quality and performance.
• Support automation across development and data workflows, including CI/CD and deployment processes.
• Monitor and optimize application performance and user experience using usage data and feedback.
• Contribute to documentation, standards, and reusable patterns that improve consistency and scalability.
• Leverage AI-assisted development tools thoughtfully to enhance efficiency and solution quality.

Full Stack Application Engineer – Analytics, Data Platforms

• Execute filing strategy to support various product filing initiatives, including leading projects involving outside vendors when applicable
• Independently revise existing generic policy language to document and adhere to state laws and requirements, using discretion and best judgement in preparing modifications
• Consult with Product, Actuarial and Legal resources to ensure business partners understand viable options for compliance
• Prepare and submit form, rate, annual form certifications and benefit summary filings to state insurance departments or internal partners for submission to such departments
• Partner with internal teams to guide efforts to timely submission of annual or updated rate filings and support or assist in performing filing of miscellaneous marketing pieces
• Answer insurance department objections and manage objections in accordance with established policies and procedures, engaging and collaborate with matrix partners as necessary
• Negotiate directly with state regulators to maintain product integrity and obtain status updates as needed
• Partner with Insurance Contract and Forms Advisor to maintain generic and state unique forms library and create instructional documentation to help business understand state limitations or differences due to state filing efforts as forms move into production
• Provide details on recent form updates to maintain bank trusts
• Conduct filing competitor research as needed
• Provide guidance on language availability to support case exceptions or policy consults after effective date and submit necessary filings to support modification
• Collaborate with Regulatory Compliance and Business Compliance Representative to ensure compliance newly enacted legislation and ensure necessary filings are initiated and impact communicated to the business
• Conduct day-to-day activities in accordance with compliance policies, procedures and standards
• Other filing, compliance, and regulatory-related duties and projects as assigned by manager