The Walt Disney Company

Infrastructure Engineer

• Develop and deliver solutions for problems of moderate scope and complexity, ensuring reliable deployment to production environments.
• Communicate status, progress, risks, and blockers clearly with team members and stakeholders while maintaining visibility into upcoming work.
• Troubleshoot software defects, improve existing systems, and contribute new functionality using clean, maintainable, and well-tested code.
• Evaluate existing systems, standards, and engineering practices to identify opportunities for improvements in reliability, scalability, and operational efficiency.
• Collaborate with software engineers, platform teams, and technical leaders to design and implement solutions for moderately complex technical challenges.
• Identify opportunities to improve engineering productivity and operational efficiency through automation, tooling, and responsible use of AI-assisted development technologies.

Software Engineer II – Infrastructure

Frontend Engineer

• Design, build, and maintain scalable, secure, and high-performance identity experiences including login, registration, account management, and profile flows across Disney’s web platforms.
• Collaborate closely with product managers, designers, and backend engineers to translate business and user requirements into scalable technical solutions.
• Lead the development and delivery of complex features spanning multiple systems and teams, ensuring reliability, performance, and maintainability.
• Write clean, well-tested, and maintainable code while enforcing engineering best practices, including automated testing and code reviews.
• Serve as a technical leader and mentor, supporting team members through guidance, knowledge sharing, and constructive feedback.
• Drive improvements in engineering standards, tooling, architecture, and development processes to enhance team productivity and system quality.
• Troubleshoot and resolve complex production issues, identifying root causes and implementing long-term solutions.
• Contribute to architectural decisions and help evolve the identity platform to support scale, security, and future growth.
• Partner with cross-functional teams across commerce, streaming, security, and platform engineering to deliver cohesive identity solutions.
• Support software throughout its lifecycle, including deployment, monitoring, observability, and continuous improvement.

Product Software Engineer II – Frontend

• Own the design, development, and successful deployment of medium-to-large size software solutions, ensuring performance, quality, scalability, and security.
• Drive software engineering best practices, including design, code quality, security and testability within the team.
• Exhibit deep and broad technical expertise, with hands-on proficiency in key functional/specialty areas.
• Serve as a primary technical resource for the team, offering guidance on technical issues and new feature development.
• Participate in the design and delivery of features that integrate with LLM-backed services.
• Help establish and refine team practices for using AI coding tools (Cursor, Claude Code, or equivalent) effectively and responsibly in day-to-day development.
• Solve complex technical problems with an innovative and experimental can-do attitude grounded by advanced technical skill and technique.
• Conduct thorough code reviews, focusing on requirements, design and coding standards, readability, testability, and optimization.
• Mentor and guide the work of less experienced engineers to develop solutions.
• Document technical details for assigned features, fixes, and projects.

Senior Product Software Engineer – Frontend

Art Director

• Define and champion a unified but platform-appropriate design vision for Discovery across Disney+ and Hulu
• Lead design of Search, Browse, and navigation systems at scale including content taxonomy, metadata-driven UX, and information architecture for catalogs of extraordinary breadth and diversity
• Drive the design strategy for next-generation discovery including AI discovery assistants, voice interfaces, conversational browsing, and ambient recommendation surfaces
• Partner with Personalization and Data Science teams to translate algorithmic recommendations into intuitive, subscriber-trusting design experiences
• Set and hold the bar for design simplicity and clarity ensuring that the subscriber experience grows simpler, not more complex
• Oversee Discovery design consistency and quality across TV, mobile, web, and emerging device surfaces
• Recruit, develop, and retain a best-in-class Product Design team with specialized depth in streaming Discovery, Search, AI prototyping, and browse UX
• Serve as the design executive partner for Product Management, Engineering, Machine Learning, and Content teams ensuring design is embedded in Discovery strategy from the earliest stages.

Executive Director, Product Design – Discovery & Browse

General

• Identify trending game and social moments and translate them into engaging digital video content
• Collaborate with internal and external teams to create and distribute videos that activate new audiences
• Analyze performance metrics to recommend enhancements that improve engagement
• Manage production timelines effectively to ensure projects are delivered on schedule
• Stay current on latest trends, technology and best practices to support continuous improvement across ESPN platforms including YouTube

Digital Video Newsroom Intern

Medical Billing and Coding

• Manage transmission and telecom services ESPN remote events of varying size and scope
• Plan and integrate necessary technical and operational aspects of the remote
• Follow work orders instructions containing service information for a particular event
• Diseminate work order information and relay to all relevant parties
• Plan and provide service and support of on-site transmission at remote sporting venues
• Attend site surveys for assigned remote events for venue analysis and written pre-event plans
• Ensure that transport services and equipment vendors meet and maintain ESPN technical and operational standards
• Undertake special projects as assigned
• Travel and onsite support during weekend and evening hours required.

Encoder Technician

Product Manager

• Own and execute the roadmap for support experiences across chat and voice channels, defining the vision for how viewers move between self-service and live support.
• Design and optimize conversational experiences, including live chat interactions, transitions from self-service (Help Center, Virtual Assistant, IVR) to live agents, and post-interaction feedback flows to reduce friction and improve resolution.
• Define integration requirements and partner with engineering to deliver cross-system integrations spanning authentication, routing, context sharing, CRM, localization; This includes evaluating API connections, data flows, and architectural tradeoffs across systems.
• Drive product execution from requirements through launch, partnering with Engineering, Design, Content, WFM, and Localization teams to deliver scalable solutions.
• Identify and evaluate opportunities to apply AI and automation across the support experience, translating emerging capabilities into concrete product improvements.
• Design and implement feedback mechanisms — including CSAT collection for virtual and live agents and quality assessments — and use insights to drive measurable improvements in support quality and customer satisfaction.
• Define and track product performance metrics; use data and experimentation to identify gaps, validate decisions, and communicate impact to stakeholders.

Product Manager, Conversational Support

Project Manager

• Lead the workforce planning and forecasting function that informs headcount, capacity, and talent decisions across the organization
• Act as a strategic partner to HR, Finance, and senior leaders by providing clear, data-driven insights that align workforce strategy to business priorities, financial targets, and long-term organizational needs
• Lead the design and execution of workforce planning while mentoring a team of specialists to deliver accurate, trusted insights
• Collaborate with cross-functional partners to interpret scenarios, guide trade-off decisions, and standardize planning processes that are scalable, well-governed, and aligned with the company's strategic priorities
• Own AOP labor plans, forecasts, and scenario modeling outputs
• Define and maintain headcount planning frameworks and assumptions
• Integrate workforce planning with financial planning cycles and processes
• Lead capacity planning methodology and application
• Own variance explanations and executive-level narratives
• Ensure data integrity, consistency, and quality of planning outputs
• Drive process improvements and automation roadmap for planning
• Ensure consistency and alignment between workforce plans and financial plans
• Owns final planning narratives presented to executives
• Serves as primary partner to HRBPs, Finance, and business leaders
• Ensures compliance with COE planning playbooks, decision frameworks, and engagement model
• Accountable for evolving and operationalizing the workforce planning model
• Lead and develop a team of workforce analysts
• Assign work, set priorities, and ensure quality of outputs
• Accountable for team performance and delivery consistency

Senior Manager, Workforce Planning – Project Hire

Data Analyst

• Field data driven sales requests for our agency and client partners in response to their RFIs and RFPs
• Communicate market and client needs based on campaign performance, client feedback, and industry trends
• Assist in Troubleshooting issues of technology platforms as needed: BlueKai, LiveRamp, Clypd, GAM, Tableau, Neustar, Salesforce
• Provides support and point of contact for department clients requesting routine information, data summaries and or reports
• Focus on continuous process improvement through automation and increased efficiency

Data Activation Analyst

Content Marketing Manager

• Organizing and overseeing the department’s daily operational tasks and personnel
• Testing all streaming events to ensure proper functionality
• Supporting and escalating issues from the moment an event begins until it is finalized
• Communicating with other supporting departments to coordinate routine tasks and troubleshoot issues
• Monitoring all events under their purview
• Setting up and maintaining daily operation sheets and trackers
• Confirming operator setups and supervising for the duration of their events
• Operating events without active slating requirements, as needed
• Coordinating with other departments for routine troubleshooting and unexpected issues or schedule changes
• Other tasks as needed to successfully fulfill the role

Content Insertion Lead

Machine Learning Engineer

• Own complex technical initiatives end-to-end, from technical design through production deployment and operational excellence
• Design and develop infrastructure supporting the full cycle of machine learning, including data pipelines and workflow orchestration, data discovery and quality tools, and feature libraries
• Drive data and ML-driven solutions for diverse engineering use cases such as recommendation systems, object detection, autogenerated tagging solutions, RAGs
• Partner with product, editorial, and engineering stakeholders to translate business requirements into robust technical solutions
• Strategically prioritize initiatives and technical workstreams to deliver the highest-impact and most time-sensitive outcomes, while proactively identifying, communicating, and mitigating risks to ensure successful execution
• Champion engineering best practices across code quality, testing, CI/CD, observability, and incident response
• Mentor and coach engineers, fostering a culture of ownership, collaboration, and continuous improvement
• Contribute to technical documentation and promote knowledge sharing across teams

Lead Machine Learning Engineer – News

• Edits basic to standard projects using Avid technology and Adobe After Effects and other editing platforms
• Staffs daily sessions for assigned to projects including features, teases, packages, etc.
• Display functional knowledge of all Post Production technologies including ingest/output of media, file conversions, media distribution, and quality control
• Identifies and Reports technical issues in a timely manner
• Meets deadlines and displays well-developed time and resource management skills
• Adheres to all administrative responsibilities including time entry, daily shift reports compliance training and Performance Connection requirements
• Adheres to all departmental Standard Operating Procedures (SOPs)
• Embraces new technologies and concepts in workflow
• Displays consistent growth and development of all required craft editing knowledge and skills
• Participates in bi-monthly clinical workshops
• Contributes to special projects/assignments as scheduled
• Utilizes strong interpersonal skills and professional communication to ensure client satisfaction

Production Support Content Editor

QA Engineer

• Impact higher-risk aspects, set priorities, review requirements, and determine scope and limitations of testing initiatives
• Guide best-practices, standardization of processes, approaches and methodologies for multiple QA testing services, i.e.: SOA, unit, integration, functional, regression, acceptance, system, load, performance, smoke tests, and defect management
• Lead test case creation plans and facilitate reviews/inspections/approvals of test automation for continuous process improvement and reduction of product defects
• Lead the documentation of defects, build and execute test plans, help debug and diagnose difficult to complex code issues in selected environments
• Influence the Software Development Life Cycle process through collaboration with Infrastructure, Development Operations and development teams
• Promote and maintain solid technical relationships with QA Engineers and developers
• Communicate, audit, review, and summarize reports, meeting standards and following best practices
• Help engage around the estimation and planning of highly sophisticated scalable projects and their budget allocations
• You will be expected to stay up to date with emerging technologies so you can make informed recommendations

Lead QA Engineer, Test Architect

Engineering Manager

• Leads the engineering team responsible for delivering, sustaining, and continuously improving warehouse management systems
• Own delivery and sustainment of Blue Yonder WMS, Oracle Retail WMS, and connected warehouse automation and execution platforms
• Build and drive a world-class support roadmap; own SLA performance, lead incident response, and ensure thorough root-cause resolution
• Manage capital and operating budgets; build business cases, run RFPs, and lead Annual Operating Plan cycles with Finance and Program partners
• Oversee third-party vendor relationships; hold partners to contracted KPIs, manage SOWs, and lead negotiations and performance reviews
• Evaluate commercial off-the-shelf vs. custom solutions; lead fit-gap analysis and recommend approaches based on total cost of ownership
• Define and track system health metrics; drive on-time, in-scope delivery across sustainment and enhancement workstreams
• Champion AI tool adoption across the full development lifecycle; stay ahead of emerging technologies and translate them into team capability
• Lead architecture and design reviews; ensure solutions are secure, compliant, and built to scale
• Communicate delivery status, system health, financials, and risks clearly to Director- and VP-level stakeholders.

Manager, Software Engineering

• Help manage the product backlog for audience targeting and measurement capabilities, managing near and long term delivery
• Author clear, detailed product specifications and user stories, translating stakeholder requirements into actionable engineering work — from audience signal ingestion to measurement reporting surfaces
• Partner with engineering, data science, and UX/UI design teams to build and ship measurement products
• Drive targeting product capabilities — audience segmentation, data clean room integrations, identity resolution, and addressability features tied to Disney's first-party data assets
• Define and track critical metrics (coverage, match rates, measurement activation rates, reporting latency) and partner with GTM and financial planning to tie them to revenue outcomes
• Support UAT and product release readiness — including stakeholder training, documentation, and operational support
• Collaborate with a Scrum team: participate in sprint ceremonies, maintain backlog health, drive prioritization, and ensure engineering teams always have clear, consumable stories
• Champion an AI-native approach to product development — leveraging intelligent tooling and data automation to move faster and build smarter